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Account banned (EUNE)

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PrinceOfLatvia

Junior Member

02-22-2015

Hello guys.
I got banned from Riot Games ( League Of Legends ) for hack, script, exploit or unauthorized 3rd party program in multiple games. But promblem i have , i never used these before. I am playing fair. Anyone can help me , please ? and it said i am banned until Sun Feb 22 22:22:22 PST 2201.

i waited one month and i thought it was mistake , but looks like no. PLEase help me
-PrinceOfLatvia 30 Level

My brother got banned same reason - 21 level

P.S Riot only sending me this::: Hey Summoner!

We have the information that shows the account has used a hack, script, exploit or unauthorized 3rd party program in multiple games in order to gain a competitive advantage over players. In efforts to keep the Summoners Rift fair for everyone a Permanent suspension was placed on the account as these types of methods are a severe breech of the Terms of Use.

We have explained the context of your suspension and the ban will not be altered or lifted.

CaptnPanda
Player Behavior Specialist


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Onizuka

Senior Member

02-22-2015

Yeah. You never used any but you got banned.. So weird.

We have explained the context of your suspension and the ban will not be altered or lifted.

Is all that matters.


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PrinceOfLatvia

Junior Member

02-22-2015

If i didn't cheat and get banned for nothing ? ?? That's not fair. i want unban!!!!!!!


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Onizuka

Senior Member

02-22-2015

You used a 3rd party program. End of story.


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Adrenalotr

Senior Member

02-23-2015

It's possible that you or your brother installed something that modified the client. Maybe if it wasn't for cheating, maybe it was just for using every skin in the game or something. But modifying the game is not allowed, and Riot can detect some of the modifications. Anyone using that modified client will potentially get banned.

You can contact Riot Support and explain the situation, and they might be able to reinstate your account if they find that the exploit originated with your brother's account...but I wouldn't expect it.


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PrinceOfLatvia

Junior Member

02-23-2015

Lol , i don't know , but my brother says me he only played lol ( now http://www.*8.com) He never downloaded these ****s or what.
Sorry for bad english .

Riot support is bot who all the time sending me same message , so i can't talk with him. I stopped sent messages bacause it is too anoyying if he sends same message . AGAIN , AGAIn


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Adrenalotr

Senior Member

02-23-2015

Quote:
PrinceOfLatvia:
Lol , i don't know , but my brother says me he only played lol ( now http://www.*8.com) He never downloaded these ****s or what.
Sorry for bad english .

Riot support is bot who all the time sending me same message , so i can't talk with him. I stopped sent messages bacause it is too anoyying if he sends same message . AGAIN , AGAIn


Because both you and your brother were banned, it's likely something on your client or computer that's doing it, though it might be something else your accounts have in common. Have you logged into any non-Riot sites with your accounts?

Support uses pre-written messages so support staff won't promise something they're not authorized to give, or say something stupid to a player. Many companies do that. It's impersonal, but that's the point. They seem like robots, but they're not. If you continue, you might get to someone with more authority and knowledge who can answer your questions and maybe do something about this. But I wouldn't expect it. Riot are pretty strict when it comes to third-party programs. Even if you weren't aware of it.


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PrinceOfLatvia

Junior Member

02-23-2015

Ok, i will try . Thanks for help man, i will give feedback
My brother have personally pc and me too.
Sometimes we are played duo


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PrinceOfLatvia

Junior Member

02-24-2015

Riot please solve it , i can't wait for support answer


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