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Protecting your Account and Account issues

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The HouseWife

Senior Member


72799Hello mates and Happy New Year by the way! I understand there is some confusion regarding Accounts, Account Recoveries and phishing sites. Let me start by saying:

- Your account is safe as long as you do not give away your password and username. Riot employees will never ask you for your password. Also your Username is unique and noone can ever know it unless you reveal it to them (also it cannot be changed). If someone steals your account he can change your password, your Summoner Name and your Contact Email. He cannot change your Username or your sign up email address. So it is really important that you keep these details safe and would make things easier if you have access to your sign up email and if you keep your sign up email safe too.

- Be careful when you share your pc, make sure that you always log out and that you do not have left any of your account information saved on a public pc.

- Do not click on suspicious links and emails. You are not sure if an email that you have received is from Riot Games? We have a list for you. "Emails from Riot Games (https://support.leagueoflegends.com/entries/445454?locale=1)".

- For those who would like a reminder of how to keep their accounts safe (cause we all forget sometimes) please read our article "Protecting Your Account" (https://support.leagueoflegends.com/entries/21552105?locale=1).

- Have you or a friend of yours lost his account? Tell him to contact us. Do not give money to take your account back (to the account thief) and definitely do not advertise FREE RP sites (it will lead to an account suspension).

- Spread the word. Inform your friends that we have these articles about Account Security. Good knowledge should always be shared.

- You are not sure if a link that you have received (promising "FREE RP site&quot is safe? Please note that There are NO FREE RP sites.
However you think that this "site" is special and it seems promising almost like an Original League of Legends Site? Contact us! Send us a request or find us in Game or even ask in the Forum. It is better to ask than enter your details to a random site. You do not want someone else to have the account in which you have invested so much time and effort to level up!

Please note that it is not possible to recover an account through a forum post. For the recovery of your account create a request here (https://support.leagueoflegends.com/anonymous_requests/new) and we will help you as soon as possible.

Other helpful account related articles:
- General Account Information (https://support.leagueoflegends.com/entries/26242739-General-Account-Information) (how to manage your account details)
- Recovering Your Account (https://support.leagueoflegends.com/entries/22295644?locale=1)
- Recovering Your Username (https://support.leagueoflegends.com/entries/22556125?locale=1)
- Recovering Your Password (https://support.leagueoflegends.com/entries/22613390?locale=1)