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Hey EUNE Bug Report forums!

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RiotFpMcgee

Associate QA Strategist

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11-19-2012

Hey guys in the Bug Report Forums!

I'm RiotFpMcgee, and my team and I will be handling all of our deploys (that's when the servers come down, and come up with the new hotness!), as well as tracking down bugs that create a negative experience for our players.

I wanted to make this thread to introduce ourselves, and give you guys a chance to say hello. If we can isolate bugs with clear reproduction steps, that makes it much easier for us to identify what causes them, and makes it much easier for our engineers and developers to work on fixes.

Thank you guys for the all the reports you've made! They really help us out! Remember, there are literally hundreds of posts a day, and if you can do a quick search to see if other people are experiencing the same issue, posting in their thread helps us see what is having the biggest impact.

Thanks, and now I'll let the other members of my team introduce themselves.


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Jozrael

Network Ops Technician

11-19-2012

Hey all! I'm Jozrael on the Live QA team, headed by our fabulous catgirl Ezreal up above. First up, a short history of my LoL journey:

  • Began playing back in the beta in July 2009. Anivia and Rammus had just been released!
  • Joined Riot as a Player Support Specialist in September 2010, and helped found the PS Tech team shortly thereafter. Miss Fortune had just introduced the Fields of Justice to Shock and Awe.
  • Founding member of the Network Operations Center team in March 2011, helping to keep the servers up around the clock since. Summoner's Rift had recently been blanketed in darknessssss, heralding Nocturne's approach.
  • Founding member of the [color=red]Live QA[/color] team just this month! We'll be hacking away at our backlog of bugs and streamlining the process to help ensure your experience is protected from aggravating bugs of all shapes and sizes.

The foremost of our responsibilities is likely not going to be all that visible to you, but we'll be doing a quick looksee around the platform at the end of a maintenance to make sure that everything is shipshape. Our priority will be to take as little time as possible so you guys can get back to playing, so we'll only be checking the essentials. You're far more likely to feel our impact on the bugs that will be getting fixed around here. While we have a substantial QA team that helps protect you from various issues before they ever appear before your eyes, we'll be focusing on issues that are already plaguing you.

Feel free to give a holler if you have any questions!


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Dannamoth

QA Analyst

11-19-2012

For those that frequent the NA bug report forums I’m probably not a new face to you (I will be spending more of my time on EUNE and EUW). I've found these forums to be a great resource in gauging the impact of a bug and to find issues that I haven’t personally experienced. My hope is that we will be able to have constant and positive interaction here so we can further the goal of fixing broken stuff. I’m going to be spinning up my twitter account so you’ll be able to ping me there (the little blue icon to the left links to it). For reporting issues you can see the post I wrote stuck at the top of the forums. The guide is aimed at getting the most important information to allow us to reproduce a bug and get it in front of a designer or engineer to get fixed.


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Icosahedron

QA Analyst

11-19-2012

Hi! I’m Icosahedron, formerly known on the forums as “MartyMcPunchman”, until a recent identity crisis. I’ve been with Riot for 2 years as of today (or at least, the Monday before Thanksgiving, 2010)! I used to be part of the Release QA team, focused on preparing the build before it goes out, and now I’m part of Live QA.

My primary area of focus is going to be on the Air client. I hate those ugly little text bugs, strange edge cases with the Friends List, and other non-descriptive error message and I’m really looking forward to cleaning them up.

If you see anything critical in the Air client and want to get my attention, feel free to contact me via Twitter, where my handle is @RiotIcosahedron. If you want to play a game, be aware I’m nowhere near the skill level of RiotFP(FancyPants)McGee, Jozrael, or Dannamoth. Low Elo Rioters do exist!


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ThaSeVrw

Recruiter

11-20-2012

I like bacon.


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Icosahedron

QA Analyst

11-20-2012

Your love of bacon is duly noted.


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luq16

Senior Member

11-25-2012

Please don't tell me this was like all of the other I-introduced-now-I'm-gone and won't-post-again-here threads.

Finally someone except Aklaen who has similar skill level to me(hi there Marty, mhm, Icosmth).


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RiotFpMcgee

Associate QA Strategist

Follow RiotFpMcgee on Twitter

11-25-2012

Quote:
luq16:
Please don't tell me this was like all of the other I-introduced-now-I'm-gone and won't-post-again-here threads.

Finally someone except Aklaen who has similar skill level to me(hi there Marty, mhm, Icosmth).


We certainly dont' plan on it working like that.

The more we can communicate with you, and that you can communicate with us, the better. We know we haven't done as well as we'd like, so we're making a constant and strong effort to improve that. Getting your feedback helps us keep in touch with the parts of the game that are the most painful for you guys, so the more you let us know, the better we can do to try to help!


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Rinshinkaze

Member

11-26-2012

I have a few questions:
1.It doesnt look like Heimerdinger's turets recive Slow effect from Crystal Septer is this how it's suposed to be or is this a bug?

2.Is Heimerdinger geting reworked?(I know you might not be able to or allowed to answear this)

3.The bot chasing mechanics are sort of broken.

Example:I am with Ryze and I have 100-200 HP pushing top on Sumoner Rift 2 bots Malphite and Karthus come chasing me . Karthus is closer Malphite gives up soon but Karthus keeps chasing.
After another 100-200 Karthus turns I turn with himand start chasing him(even thou he can kill me if he just turns around). I use my ult and do W E Q when I cach up to him thanks to the extra movement speed.The Spell vamp Literally heals me to almost full health and Karthus is one basic attack from death.

4.When bots start chasing 2 players if the players split whille the bot is in a bush or both lose sight of the bot at the same time The bot gets stuck in one place like stuned sometimes

5.Can you tell Riot that I use Madreds Bloodrazor every time I play Zed as the passive doesstack well with his ulti.So maybe they shouldnt remove it.

6.I cant see any ward skins in shop is this a problem on my end or did Riot remove them.

7.Any knoledge on when seasson 3 starts is apriciated.

Well these are the bugs and questions I have if you could answear them that be great
Also sory for mistakes English is not my main Language


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Jozrael

Network Ops Technician

11-26-2012

1: Based on some quick checks of other posts, this looks like it is working as intended - autoattacks (such as Malzahar's Voidling) don't proc Rylais, even if they aren't the autoattacks of the champion. But don't fret, his ult can upgrade them to slow .

2, 5, and 7: We won't be able to answer design or upcoming content questions like this, sorry. You'll have better luck with people who actually do the reworks!

3: It sounds to me like you outplayed your opponents . The bot AI can't compete with an experienced, higher level player at this time. This may change in the future, but right now we have our engineers largely working on other projects to my knowledge. We may do another rise of the bots, who knows!

4: Do you know if you have a video of this? How long does the immobility last?

6: We have not removed them, but they are no longer available for purchase. Sorry for the inconvenience .