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Greek launch event

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Demorphic

European Community Manager

07-15-2012

Summoners,

I'm writing to you from Athens, following on from our Greek launch event on Saturday. Sorry for my lack of Greek, I will have this message translated tomorrow.

The final between inSpot Gaming and Test Your Limits was won in 2 games by Test Your Limits who raised the trophy and took away the winners cheque and championship title. Huge congratulations on their victory, and to both teams on their performance.

The event took place at the Gkazi Music Hall in the centre of Athens. This was the largest venue we could find unless moving up to a full stadium or sports venue. The capacity of the venue is 3,500 people.

I want to give you a bit of insight into the day.

People began arriving before 11am on the morning of the event, 4 hours before the start time. Before the doors were due to open, several thousand were waiting outside in the blazing 42 degree heat.

We filled the venue with over 3,500 attendants, and were then forced to close the doors. This was the absolute maximum number we were legally allowed to enter the venue. This left over 1,500 people outside of the event, still waiting to get in.

Firstly I want to give my deepest apologies to those who were left outside waiting. The temperature was incredibly high and the conditions were very difficult. For those of you that travelled from near and from far, who did not get into the venue I offer my personal apology and I am highly disappointed that we let you down on this day.

We wanted as many of you as possible to share in this event, but we did not expect such a huge response.

So what happened?

The response that we saw for this event was like nothing seen in Greece or even Europe before. After considering previous events, plus numbers of teams that signed up for the online tournament and the amount of response we received to our forum announcements, we were expecting around 1,000 - 2,000 attendees. The actual number was over 5,000.

By the time Riot team managed to fully announce that the venue was completely full, many of you had been waiting for some time. Again I apologise that this was not done more quickly.

The largest similar gaming event to take place in Greece had 500 people attending. We made number estimates based on several factors, but these turned out to be too low.

I have read all of the posts here and spoken to a lot of people who joined us on Saturday. This event, for those who did not get inside was a huge disappointment. For the Riot team the success of the event was also mixed with disappointment, we wanted this to be a great day for all of you, and to share this with as many of you as possible. Because the response was so huge, we let many of you down.

What happens now?

I will personally be staying on in Athens along with Panic and Ravenworld. Tomorrow (Monday - 16/07/2012) we will be working with our ESL partners and with Cowboytv.gr to run some online games and give away some prizes. Tune in to cowboytv.gr at 6pm Greek time. We will also be heading into the city to visit several Internet cafes to play some League of Legends around Athens.

All players who are on EUNE, playing actively from a Greek IP address will be given the new Mythic Cassiopeia skin for free.

Those players who I identify as having attended the event and been unable to get inside I will also be working to contact and offer a personal apology. If you attended the venue, but did not get inside, please make clear in this thread.

I will be talking a bit more about this event on Monday at cowboytv.gr so tune in to discuss and share your thoughts from 6pm onwards. I will also be answering questions from the forums.

Once again, I apologies that this event was a huge disappointment for those who did not get inside. We came to Greece to do something special for our players. Being unable to make this something great for all who turned up is something I will be working hard to resolve.

Demorphic


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lol in the face

Junior Member

07-15-2012

Dear Demorphic

First of all thank you for your time making this post and your effort to explain us what happened.
Second i would like to ask you, for myself and many others that didnt manage to get in and missed most of the stream, do you know if the stream video is saved in any site (own3d/twitch) in order to see it, if not could you arrange it to be uploaded?
Lastly, just being curious, which was the gaming event you mentioned with 500 people?

Good luck tommorow against our greek players!
AsxetoC EuW

edit: there are a lot of greeks that dont play from greek IP (cyprus is 1 example) or prefer other platforms besides EuNE, why you choose only EuNE and greek IP for the reward?
ps: really nice job at the team who made the skin!


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Shock and awe

Member

07-15-2012

First of all, thanks for the concern. It's not too late for this message (actually the timing is perfect since the rage from yesterday is gone and we can talk and think with cool heads). I suppose that Panic and Moonleaf (big praise to Moon, he had been hearing all our complaints and promised that Riot will hear of the mess that was caused) have given all the details.
As one of the people who were almost next to the door when they said the infamous "no more people, its full" I have to express sadness for not being able to get in (so close...) and my regrets for the "people" who rushed in.
I trust that you will take notice of the things that went wrong and prevent them from happening in future events.

Translation/ Μετάφραση:

Κατ' αρχάς ευχαριστούμε για το ενδιαφέρον. Δεν έρχεται αργά αυτό το μήνυμα (για την ακρίβεια έρχεται πάνω στην ώρα καθώς έχουμε ηρεμίσει). Πιστεύω πως ο Panic και ο Moonleaf (μπράβο στον Moonleaf που μας άκουσε και υποσχέθηκε να γνωστοποιήσει στη Riot τα συμβάντα) σας ενημέρωσαν για τις λεπτομέρειες.
Ήμουν στην πόρτα όταν ειπώθηκε το περιβόητο "δεν χωράει άλλους" και εκφράζω τη λύπη μου για το ότι δεν μπήκαμε πολλοί (αν και ήμασταν τόσο κοντά) και τη στενοχώρια μου για το "ντου" στην πόρτα που έκαναν μερικοί.
Θαρρώ πως θα διακρίνετε τα λάθη και δεν θα επαναληφθούν σε επόμενα events.


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lol in the face

Junior Member

07-15-2012

Παράθεση:
Demorphic:
Summoners,

I'm writing to you from Athens, following on from our Greek launch event on Saturday. Sorry for my lack of Greek, I will have this message translated tomorrow.

The final between inSpot Gaming and Test Your Limits was won in 2 games by Test Your Limits who raised the trophy and took away the winners cheque and championship title. Huge congratulations on their victory, and to both teams on their performance.

The event took place at the Gkazi Music Hall in the centre of Athens. This was the largest venue we could find unless moving up to a full stadium or sports venue. The capacity of the venue is 3,500 people.

I want to give you a bit of insight into the day.

People began arriving before 11am on the morning of the event, 4 hours before the start time. Before the doors were due to open, several thousand were waiting outside in the blazing 42 degree heat.

We filled the venue with over 3,500 attendants, and were then forced to close the doors. This was the absolute maximum number we were legally allowed to enter the venue. This left over 1,500 people outside of the event, still waiting to get in.

Firstly I want to give my deepest apologies to those who were left outside waiting. The temperature was incredibly high and the conditions were very difficult. For those of you that travelled from near and from far, who did not get into the venue I offer my personal apology and I am highly disappointed that we let you down on this day.

We wanted as many of you as possible to share in this event, but we did not expect such a huge response.

So what happened?

The response that we saw for this event was like nothing seen in Greece or even Europe before. After considering previous events, plus numbers of teams that signed up for the online tournament and the amount of response we received to our forum announcements, we were expecting around 1,000 - 2,000 attendees. The actual number was over 5,000.

By the time Riot team managed to fully announce that the venue was completely full, many of you had been waiting for some time. Again I apologise that this was not done more quickly.

The largest similar gaming event to take place in Greece had 500 people attending. We made number estimates based on several factors, but these turned out to be too low.

I have read all of the posts here and spoken to a lot of people who joined us on Saturday. This event, for those who did not get inside was a huge disappointment. For the Riot team the success of the event was also mixed with disappointment, we wanted this to be a great day for all of you, and to share this with as many of you as possible. Because the response was so huge, we let many of you down.

What happens now?

I will personally be staying on in Athens along with Panic and Ravenworld. Tomorrow (Monday - 16/07/2012) we will be working with our ESL partners and with Cowboytv.gr to run some online games and give away some prizes. Tune in to cowboytv.gr at 6pm Greek time. We will also be heading into the city to visit several Internet cafes to play some League of Legends around Athens.

All players who are on EUNE, playing actively from a Greek IP address will be given the new Mythic Cassiopeia skin for free.

Those players who I identify as having attended the event and been unable to get inside I will also be working to contact and offer a personal apology. If you attended the venue, but did not get inside, please make clear in this thread.

I will be talking a bit more about this event on Monday at cowboytv.gr so tune in to discuss and share your thoughts from 6pm onwards. I will also be answering questions from the forums.

Once again, I apologies that this event was a huge disappointment for those who did not get inside. We came to Greece to do something special for our players. Being unable to make this something great for all who turned up is something I will be working hard to resolve.

Demorphic



UNOFFICIAL TRANSLATION/ΑΝΕΠΊΣΗΜΗ ΜΕΤΆΦΡΑΣΗ

Επικαλεστές,

Σας γράφω από την Αθήνα, μετά από την ελληνική εκδήλωση μας το Σάββατο. Ζητώ συγνώμη για την έλλειψη των ελληνικών μου, θα έχω αυτό το μήνυμα μεταφρασμένο αύριο.

Ο τελικός μεταξύ inSpot Gaming και Test Your Limits κερδήθηκε σε 2 παιχνίδια από τους Test Your Limits που σήκωσε το τρόπαιο και πήρε το έπαθλο και τον τίτλο του πρωταθλήματος. Τεράστια συγχαρητήρια για τη νίκη τους, και στις δύο ομάδες για τις επιδόσεις τους.

Η εκδήλωση πραγματοποιήθηκε στο Μέγαρο Μουσικής στο Γκάζι στο κέντρο της Αθήνας. Αυτός ήταν ο μεγαλύτερος χώρος που μπορέσαμε να βρούμε με αμέσως επόμενο ένα πλήρες αθλητικό γήπεδο ή χώρο. Η χωρητικότητα του χώρου είναι 3.500 άτομα.

Θέλω να σας δώσω την εικόνα της ημέρας.

Οι άνθρωποι άρχισαν να φθάνουν πριν από τις έντεκα το πρωί της εκδήλωσης, 4 ώρες πριν την ώρα έναρξης. Πριν καν ανοίξουν οι πόρτες, πολλές χιλιάδες περίμεναν από έξω στους 42 βαθμούς Κελσίου.

Γεμίσαμε το χώρο με πάνω από 3.500 παρευρισκόμενους, και στη συνέχεια αναγκαστήκαμε να κλείσουμε τις πόρτες. Αυτός ήταν ο απόλυτος μέγιστος αριθμός που ήταν νομικά επιτρεπτό να εισέλθουν στο χώρο. Αυτό άφησε πάνω από 1.500 άτομα έξω από την εκδήλωση, να περιμένουν να μπουν μέσα.

Κατ 'αρχάς θέλω να δώσω τη βαθύτατη συγγνώμη μου σε όσους έμειναν έξω περιμένοντας. Η θερμοκρασία ήταν απίστευτα υψηλή και οι συνθήκες ήταν πολύ δύσκολες. Για όσους από εσάς που ταξιδέψατε από κοντά και από μακριά και που δεν μπήκατε μέσα στο χώρο, σας προσφέρω την προσωπική μου συγγνώμη και είμαι πολύ απογοητευμένος που σας απογοητεύσαμε σε αυτή την ημέρα.

Θέλαμε όσο το δυνατόν περισσότεροι από σας να μοιραστείτε αυτό το γεγονός, αλλά δεν περιμέναμε τόσο μεγάλη ανταπόκριση.

Τι συνέβη λοιπόν;

Η ανταπόκριση που είδαμε για την εκδήλωση αυτή δεν είχε καμιά ομοιότητα με παλαιότερες εκδηλώσεις στην Ελλάδα ή ακόμα και την Ευρώπη. Λαμβάνοντας υπόψη προηγούμενες εκδηλώσεις, καθώς και τους αριθμούς των ομάδων που έχουν δηλώσει συμμετοχή για το online τουρνουά και τους αριθμούς των απαντήσεων που λάβαμε στις ανακοινώσεις στο φόρουμ μας, μας περίμεναν περίπου 1.000 - 2.000 συμμετέχοντες. Ο πραγματικός αριθμός ήταν πάνω από 5.000.

Την ώρα που η Riot κατάφερε να ανακοινώσει ότι ο χώρος ήταν πλέον γεμάτος, πολλοί από εσάς είχαν περιμένει για κάποιο χρονικό διάστημα. Ζητώ συγγνώμη και πάλι που αυτό δεν έγινε πιο γρήγορα.

Η μεγαλύτερη παρόμοια εκδήλωση παιχνιδιών που έλαβε χώρα στην Ελλάδα είχε 500 ανθρώπους παρευρισκόμενου. Κάναμε εκτιμήσεις αριθμών βασιζόμενοι σε διάφορους παράγοντες, αλλά αυτοί αποδείχθηκαν πολύ χαμηλά.

Έχω διαβάσει όλα τα μηνύματα εδώ και μίλησα με πολλούς ανθρώπους που παρευρέθηκαν μαζί μας το Σάββατο. Αυτό το γεγονός, για όσους δεν μπόρεσαν να μπουν μέσα ήταν μια τεράστια απογοήτευση. Για την ομάδα Riot η αίσθηση της επιτυχίας της εκδήλωσης ήταν επίσης αναμεμειγμένη με απογοήτευση, θέλαμε αυτό να είναι μια μεγάλη μέρα για όλους σας, και να τη μοιραστούμε με όσο πιο πολλούς από εσάς όσο το δυνατόν. Επειδή η ανταπόκριση ήταν τόσο μεγάλη, απογοητεύσαμε πολλούς από εσάς.

Τι συμβαίνει τώρα;

Εγώ προσωπικά θα πρέπει να μείνω στην Αθήνα μαζί με τους Panic και Ravenworld. Αύριο (Δευτέρα - 16/07/2012) θα συνεργαστούμε με τους εταίρους μας από την ESL και με Cowboytv.gr να παίξουμε μερικά παιχνίδια και να δώσουμε μερικά δώρα/βραβεία. Συντονιστείτε στο cowboytv.gr στις 18:00 ελληνική ώρα. Επίσης, θα βρεθούμε στην πόλη για να επισκεφθείτε πολλά Internet Cafe για να παίξουμε League of Legends γύρω στην Αθήνα.

Όλοι οι παίκτες που βρίσκονται στον διακομιστή EUNE(Σκανδιναβία και ανατολική Ευρώπη), παίζοντας ενεργά από μια ελληνική διεύθυνση IP θα τους δοθεί η νέα αμφίεση της Μυθικής Κασσιόπη δωρεάν.

Οι παίκτες που μπορώ να αναγνωρίσω που παραβρέθηκαν στην εκδήλωση και δεν μπόρεσαν να μπουν μέσα σκοπεύω να επικοινωνήσω μαζί τους για να προσφέρω μια προσωπική συγγνώμη. Αν παρευρεθήκατε στο Music Hall, αλλά δεν μπήκατε μέσα, παρακαλούμε πείτε το εδώ.

Θα μιλήσω σχετικά με το συμβάν τη Δευτέρα στο cowboytv.gr έτσι συντονιστείτε για να συζητήσουμε και να μοιραστείτε τις σκέψεις σας από 18:00 και μετά. Επίσης σκοπεύω να απαντήσω στις ερωτήσεις από τα φόρουμ.

Και πάλι συγνώμη που η εκδήλωση αυτή ήταν μια τεράστια απογοήτευση για όσους δεν μπουν μέσα. Ήρθαμε στην Ελλάδα για να κάνουμε κάτι ιδιαίτερο για τους παίκτες μας. Μη μπορώντας να κάνουμε κάτι τόσο σπουδαίο για όλους που παρευρέθηκαν είναι κάτι που θα δουλέψω σκληρά για να επιλύσω.

Demorphic


------------------------------
χοντρικά google translate με διορθώσεις ώστε να βγάζει νόημα (τουλάχιστον η πλειονότητα αυτών που είπε)
δεν είναι επίσημο μπορεί να έχω κάνει χοντράδες


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Siurbe

Junior Member

07-15-2012

Finally there is an official statement about the whole thing that happened recently.
I havent posted anywhere else and said nothing about this, even though I was one of those guys who unfortunately didn't get inside the hall.

Well, thanks a lot for your time for posting this and explaining us, hope every mistake made will make stop any future mistakes.


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SeriousPrime

Member

07-15-2012

What about the gifts you give away to the lucky ones who get first....like the skin of nasus,the poster and the T-shirt.We deserve nothing of them??.It was not our fault that the gifts are too limited because you didnt expect the number of participants in this event


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HakumaX

Member

07-16-2012

Welp, I was one of the unlucky ones, that waited hours under the scorching sun, but ended up leaving with disappointment more than anger. I don't really get how the things you prepared for today going to work out but good luck anyway.


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Silmiria

Junior Member

07-16-2012

Hello Mr Demorphic,
I was one of the people that didn't get inside and i can say I got really sad because of that, i was really looking forward to this event. Now I just wish you will post some videos and/or photos of the event, so that i can get the glimpse of what happened. I am glad something like this happened in Greece and you should know that now you owe us a bigger event if you want to keep us happy!!!


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nellonio

Junior Member

07-16-2012

Goodmorning,

We came there about 2.20 we were waiting for 2,5 hours and ofcourse we didn t get in.
I can understand the miscalculation, what i cannot understand is why there wasn t people(out of the building) responsible to inform the crowd to leave from the first moment they realize that the room was full.The rumor was transferring from mouth to mouth and at the end we were exhausted, bored and dissapointed and we left...


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W0RST ADC EU

Junior Member

07-16-2012

Δε χρειάζεται συγνώμη. Εμείς απλά να μπούμε για να περάσουμε καλά θέλαμε. Το μόνο παράπονο είναι το "γιατί κάποιος δε βγήκε να μας πεί από νωρίς κάτι". Αλλά δεν είμαι 12χρονών να κλαίω και να βρίζω. Κρίμα γιατί ήθελα πολύ να το ζήσω από κοντά, καθώς από όταν δήλωσα στο event με το team μου σκευτόμασταν το πόσο τέλεια θα περάσουμε στο live της riot και ας ξέραμε ότι δε θα καθόμασταν στα 10 pc που ήταν πάνω. έστω μια θέση κάτω θα μας ήταν αρκετή. Θα τα πούμε σε internet καφέ ελπίζω.

Φιλικά. Άγγελος.