Welcome to the Forum Archive!

Years of conversation fill a tonne of digital pages, and we've kept all of it accessible to browse or copy over. Whether you're looking for reveal articles for older champions, or the first time that Rammus rolled into an "OK" thread, or anything in between, you can find it here. When you're finished, check out Boards to join in the latest League of Legends discussions.

GO TO BOARDS


General issues: solved

Comment below rating threshold, click here to show it.

BreaKer

Senior Member

01-20-2012

So, here it goes, a list of (what I think) you should do when having any of the following issues:

1. I need xx amount of RP (Decent amount, usually < ~30)
Submit a ticket at Player Support (http://support.leagueoflegends.com) and ask the guys over there and they may help you. Also, as far as I know you can request RP only once in a lifetime, so think twice before requesting.

2. I have a problem with my account (Can't buy RP/Haven't got my RP/Account Hacked/Banned without any reason/ETC)
Submit a ticket at Player Support (http://support.leagueoflegends.com) and the support crew will assist you. They may ask you some additional questions regarding your account. Don't spam the forums with help requests, as anything related to Account and Billing will be solved ONLY via private tickets.

3. I have a problem with my game (Can't reconnect/Can't Patch/ETC)
First, post in the Help & Support forums (http://eune.leagueoflegends.com/board/forumdisplay.php?f=8)
If you don't get a reply in a reasonable time, submit a ticket at Player Support (http://support.leagueoflegends.com) and you will be helped.

4. [Insert champion name here] is so OP/UP.
First, there is no such things at OP chars. Some chars are better in some things, while others are better in other things. The only known case of so-called UP char is Evelyn which was said to be kept overnerfed until the Stealth Remake will be applied.
Please, stop spamming the forums with X Champ is OP. Rage topics are not taken into consideration by Riot, and to ask for a nerf you should actually build a topic with reasons and suggestions, not just add a ''X champ is op nerf pls'' line.
Also, whenever you feel there is a champion that is OP, get it, play a few games and then you will see it's all about the player.

5. [Insert name here] Fed/Left/Insulted me/ETC.
As the forum rules say, Naming and Shaming is strictly prohibited and may result in a suspension of your account. Use the report button at the end of the game and describe the matter in the required field.
Also, for pre-game reports (Pre-game chat, Instant Message scam attempt, etc) you should contact the support at Player Support (http://support.leagueoflegends.com) and should include a screenshot. The guys over there may ask you for some more details.

6. Can't redeem my referral reward.
This may happen due to a site bug that may be solved in the near future. I'd recomment submitting a ticket at Player Support (http://support.leagueoflegends.com) as it will help you more than posting on the forums.

7. Will [insert champion name here] be on sale/free week?
Asking these questions is just pointless, as you won't receive any data about this.

8. Can I get a refund?
You can get a refund via the in-game shop.

9. How can I participate in the Tribunal?
First, you have to be level 30 without having any record of ban on your account. Then head over HERE (http://eune.leagueoflegends.com/Tribunal) and follow the steps.

10. How can I get into the PBE?
The sign-ups are currently closed, more details Here (http://eune.leagueoflegends.com/board/showthread.php?t=473497)

11. Riot give me my ELO back!
Due to server problems, maybe ISP problems, leavers, or whatever problem you may have had in a previous game, you lost it and so you lost some elo. Asking for your elo back won't change anything, as the whole system would be interfered with just by giving you some extra elo. It's a 15-20 elo, not that much of a loss, you'll get it back!
You may think that this is not fair, but it wouldn't be fair for you to get your elo back, while other players who don't ask for it don't receive anything.

12. Some of my runes disappeared!
Please submit a ticket at Player Support (http://support.leagueoflegends.com) and include as many details as possible. Please note that the guys over there may ask for some more details about your account and those specific runes.

13. Am I allowed to trade/sell/exchange my account?
No! As Riot says in the ToS, any type of trade, sell or exchange is strictly forbidden.

Quote:
Account Sales. The Account supplied to you is personal to you, and Riot Games does not recognize and expressly forbids the transfer of user Accounts. You shall not purchase, sell, gift or trade any Account, or make any such offer, and any attempt shall be null and void. Any distribution by you of your Account and/or your Login Credentials (except as expressly provided herein or otherwise explicitly approved of by Riot Games) may result in suspension or termination of your Account.

You can read more HERE (http://eune.leagueoflegends.com/legal/termsofuse)

14. I was banned until xx/xx/xxxx and it's already xx/xx/xxx, why am I not unbanned yet?
The bans are lifted at the same time they are 'activated', so if you get banned at let's say 14:06, you will get unbanned at exactly 14:06.
If this doesn't happen, and it's already past 23:59 the xx'th day, not the xx-1th day, make sure to submit a ticket at Player Support (http://support.leagueoflegends.com)

15. Can I refer myself?
No you cannot. It is strictly prohibited and doing so may result in a suspension of your account.

16. What rewards do I get by referring?
You can check the rewards by going HERE (http://eune.leagueoflegends.com/referrals).

17. I found out that someone is hacking/scamming people. What do I do now?
Submit a ticket at Player Support (http://support.leagueoflegends.com). Don't post the link to the scam on the forums to avoid people clicking it by mistake.

18. My game is crashing!
First, please take a look Here (http://eune.leagueoflegends.com/board/showthread.php?t=418246)
If it doesn't work, post in the Help & Support forums (http://eune.leagueoflegends.com/board/forumdisplay.php?f=8)
If you don't get a reply in a reasonable time, submit a ticket at Player Support (http://support.leagueoflegends.com)

19. When do minions respawn?
Check out ARbite LB's topic over HERE (http://eune.leagueoflegends.com/board/showthread.php?t=435636) for detailed respawn times.

20. A friend of mine got a free skin/champ/RP. I want it too!
We're sorry but we're going to need your friend to come and confirm this.

This is all for now, if you have any questions you may want me to add, let me know.
Also, the reason I created this topic for was keeping our forum a little cleaner, as it gets lots of spam lately.


Comment below rating threshold, click here to show it.

Vortexer

Senior Member

01-20-2012

This kind of thread should be stickied.


Comment below rating threshold, click here to show it.

Aezander

Senior Member

01-20-2012

I second the above opinion...


Comment below rating threshold, click here to show it.

BJSV

Senior Member

01-20-2012

+1


Comment below rating threshold, click here to show it.

BreaKer

Senior Member

01-20-2012

Well, as far as I've seen, there are no sticky posts created by members, so it's a low chance. Also bumping this on the first page as I can see there are some more "Can't redeem" posts.


Comment below rating threshold, click here to show it.

Raor1820

Senior Member

01-20-2012

BrreaKerr can I touch you? :-D


Comment below rating threshold, click here to show it.

The Evil Friend

Senior Member

01-20-2012

Edit: nvm


Comment below rating threshold, click here to show it.

Silwanas

Senior Member

01-20-2012

Only thing i can say is, sorry but there are OP / UP champs, if there would not be OP champs, there would not be any update changes in the game. Gaves WAS op at the beginning, he got nerfed. Some skills i still consider OP, they are counterable, but they are op (graves shadow, xerath insane range, etc) in my eyes.

Hope you understand my point, the game still need balancing and always will change from what i understand


Comment below rating threshold, click here to show it.

Vortexer

Senior Member

01-21-2012

Bump for those who just can't read forums before spamming useless threads.


Comment below rating threshold, click here to show it.

Warzey

Junior Member

01-21-2012

bump +1