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Games won't start in eune!!! Rincewind
30-12-2013 11:15 PM
General Discussion

Rincewind

Senior Systems Administrator

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30-12-2013
2 of 3 Riot Posts

The servers are up.


Games won't start in eune!!! Rincewind
30-12-2013 11:08 PM
General Discussion

Rincewind

Senior Systems Administrator

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30-12-2013
1 of 3 Riot Posts

@shuvo1306 are you still having issues trying to start games? Are you stuck on a reconnect button ?


Pick order VS Call Order Riot Moonleaf
29-12-2013 01:03 PM
General Discussion

Riot Moonleaf

Community Analyst

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29-12-2013
5 of 5 Riot Posts

Quote:
Originally Posted by Hazuran View Post
Im beggining to think you guys from Riot never play ranked. Or live in a completely different IDEAL world were english is the base language and everyone is friendly.
I play some ranked games. When I go in a game, I know there's a 48% chance I'll lose, and that there's a chance that someone will rage or troll or go afk. I try to be positive, friendly and understanding, which decreases the chances of negative behavior and increases my winning chances.

Quote:
Originally Posted by Hazuran View Post
No offence. I love being possitive, but the current ,,META'' could pretty much be tanky initiators and some AP around. ADCs are no longer requiered since most junglers and top lane champs can single them out if not even kill them.
Tell that to Forg1ven or Rekkles or Doublelift

Quote:
Originally Posted by Hazuran View Post
Don't compare a game that is purely based on knowledge and understanding(chess) and applying that into a form of strategy that can be modeled into situations with the random chaos on SoloQs.
Alright then, I'll compare it with Magic: the Gathering, where the meta changes every 4 months and top places in tournaments are either respected decks that are doing well in the current meta or newcomers who found a way to defeat the decks that are currently strong in the meta.

Quote:
Originally Posted by Hazuran View Post
Love how you guys always focus on the Show of LOL but not the struggle. Go down to floor level, where us scrumbs are grinding through divisions, not getting carried, depending only on yourself, then talk to us about team understanding and communication.
I'm here and I'm chatting with you, listening to your concerns. While doing so I try to keep in mind that I'm more patient and less competitive than an average player. Other rioters are more into competitive, like Panic who is plat.

Quote:
Originally Posted by Hazuran View Post
Enforce one or another. Either pick order or call order. Make up your mind...
There shouldn't be a need to enforce anything to anyone. Ideally everyone compromises a little and creates a social contract on what the team's plan is without enforcing a role on someone. We've said that a) Call Order is a bad concept, creates problems and should mean nothing, b) if there's no agreement and a social contract can't be reached then Pick Order is the suggested way to resolve the problem.

Quote:
Originally Posted by Hazuran View Post
Or apply ROLE SELECT before hand.
It's coming, but not for Ranked yet.


Pick order VS Call Order Riot Moonleaf
29-12-2013 12:40 PM
General Discussion

Riot Moonleaf

Community Analyst

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29-12-2013
4 of 5 Riot Posts

Quote:
Originally Posted by DrHoffman11 View Post
Moonleaf, how could you disagree with me when 90% of the matches played (at least in gold tier) are following meta? Meta isn't a bad thing, meta exists for a reason, it was born naturally with time, after proving this is probably the best way to take all roles' advantages and efficiency. Im sure there are many other great strategies out there, but since not much practiced, wont be as useful. This is why, if you don't play meta, you are a troll, which is why people will consider this as a loss, which brings us again to pick order and the fact that you play meta or you are, and i quote "rude" by the very big majority (yet again, in 90% of the matches i have played).
A month ago I was in a game with Rahares and Mayor Lag and they said 'we're going double jungle'. I said 'sure, go ahead!' and picked Caitlyn who can 1v2 fairly well compared to other marksmen. I don't see anything wrong with this and I'll do it again in similar cases.

I play 90% of my games with the normal meta and trained champions, since I don't have the energy or ideas to try something new all the time, but I'm very positive for other strategies if someone else wants to try.

Can we all agree on these?
- If you positively suggest a different strategy than the staple meta, you are not a troll.
- If you pick an already-selected role without coordinating with your team first, you are probably a troll.
- Some teammates won't agree with you trying something new, some others will.
- Their decision relies also on the way you present your idea, eg 'Guys I've been training Vayne top in normals and it rocks, mind if I go for it? Feel free to check my history' is better than 'OMG Dyrus was Vayne top it works'.

P.S. If players didn't experiment we'd never have had Annie support. Even pros play crazy stuff like Amumu support or Karma jungle.


Pick order VS Call Order Riot Moonleaf
29-12-2013 10:54 AM
General Discussion

Riot Moonleaf

Community Analyst

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29-12-2013
3 of 5 Riot Posts

Quote:
Originally Posted by DrHoffman11 View Post
...if you do not wanna play meta, you are a troll...
I strongly disagree with this, and I'm not the only one. There are various hidden OP strategies out there to try.

If you play with more players like me then you are free to break the meta. If you play with players who are unwilling to understand that an experimental strategy can potentially increase their winning chances then it's possibly in your best interest to indulge them and follow the meta. Meta-based pick order is a last resort when communication fails.

Meta has always existed in all competitive games, eg. chess has a very strong meta environment. We should take the good parts (quicker communication, tried and sure strategy, easier teaching), be aware of the weaknesses as well as take advantage of it to improve our win ratios because we found a way to break it in an unexpected way.


Pick order VS Call Order Riot Moonleaf
29-12-2013 10:25 AM
General Discussion

Riot Moonleaf

Community Analyst

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29-12-2013
2 of 5 Riot Posts

Quote:
Originally Posted by DrHoffman11 View Post
Ok so in other words, pick order is there to.... have a pick order ofc... And when your selection arrives you can basically go wherever you please no matter what the player above you picked, isn't that right?
That's rude. If you want to win communication and a common agreement on the strategy that the team will follow is crucial.

If someone picked jungle already and you want to go double jungle you should have discussed it beforehand to allow your teammates to pick suitable characters for the strategy. If your teammates veto this strategy you should find a resolution within the time limit.

(of course I don't mean you specifically, I know we are discussing theoretically here)


Pick order VS Call Order Riot Moonleaf
29-12-2013 10:00 AM
General Discussion

Riot Moonleaf

Community Analyst

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29-12-2013
1 of 5 Riot Posts

Here is our post about this.

If someone wants to try something outside the meta he should be able to. Kassadin jungle, double jungle, double mid, double bruiser bot are all fun and potentially victorious team comps.


Why many pros are dimond 1 Riot Moonleaf
29-12-2013 09:53 AM
General Discussion

Riot Moonleaf

Community Analyst

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29-12-2013
1 of 1 Riot Posts

There have been some concerns that the Challenger tier is not working ideally at the moment.

You can read changes that should fix this problem here.


Will there be an ELO reset? Riot Moonleaf
28-12-2013 05:35 AM
General Discussion

Riot Moonleaf

Community Analyst

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28-12-2013
1 of 1 Riot Posts

Remember that there will be a soft reset again, so all progress you get until then will be halved.


Riot Support [Extremely Mad] Riot Moonleaf
28-12-2013 05:33 AM
General Discussion

Riot Moonleaf

Community Analyst

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28-12-2013
1 of 1 Riot Posts

Hey mate. Sometimes tickets take a little while longer to be answered, possibly because it's Christmas time.

In case you're bumping the ticket as you do the forum post, don't, it takes your ticket and places it to the end of the line.


"We should make first blood worth less than an actual kill" - Riot Games S4 Riot Moonleaf
28-12-2013 05:25 AM
General Discussion

Riot Moonleaf

Community Analyst

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28-12-2013
1 of 1 Riot Posts

I remember hearing commentary about pro teams practising heavily ONLY for first blood, going in game, getting FB and then leaving to create a new game.

That doesn't sound healthy to me, playing a game that is decided at a very high percentage on first few mins.


Someone stole my smurf! Riot Draggles
28-12-2013 01:03 AM
General Discussion

Riot Draggles

Community Coordinator

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28-12-2013
1 of 1 Riot Posts

Send a ticket to Player Support here: https://support.leagueoflegends.com/...s_requests/new and they should be able to help you out.


Banned because of lol freezing and crashing. Panic
26-12-2013 11:26 PM
General Discussion

Panic

Community Coordinator

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26-12-2013
1 of 1 Riot Posts

Disconnecting once or twice or even three times does not constitute as a ban. You must have left many more games before that.


Im lagging like a ***** Panic
26-12-2013 10:59 PM
General Discussion

Panic

Community Coordinator

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26-12-2013
1 of 1 Riot Posts

I edited your post as it was a bit ragy. I understand your frustration and the forums should be a place to give thoughts about anything but atleast in a good manner.

Haven't seen any other complaints for server issues today. I'll take a look with our NOC to see if there are any other reports.


REfound Riot Draggles
26-12-2013 06:43 PM
General Discussion

Riot Draggles

Community Coordinator

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26-12-2013
1 of 1 Riot Posts

Have you used up all 3 of your refund tokens? If not, then you can refund nearly any purchase you have made. If you have used up all your tokens, then I'm afraid there is no way of obtaining more.


Lulu The Poro's Keeper Riot Gulu
26-12-2013 12:22 PM
Fan Art

Riot Gulu

Community Coordinator

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26-12-2013
1 of 1 Riot Posts

Very nice work WeedDominator GJ. looking forward to see more PaperCraft from you !!!


The SNOWDOWN nice but 2 short Panic
26-12-2013 04:51 AM
General Discussion

Panic

Community Coordinator

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26-12-2013
1 of 1 Riot Posts

I think the rules are really good. Initially the 1 kill threshold is perfect because after the first kill you will just snowball the game so 99% the game is yours. I also agree with the 100 minion score as this game is suppose to be a 1v1 not a farmfest!! :P


Riot Draggles has joined the game! Riot Draggles
24-12-2013 10:41 PM
General Discussion

Riot Draggles

Community Coordinator

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24-12-2013
9 of 9 Riot Posts

Quote:
Originally Posted by Beardly View Post
Hey there and congratulations! :-)

I was always wondering how one becomes Riot employee? Did you write a CV or did they said something to You first?
How did You discover League of Legends? Is it taking alot of time of your life, or do you think about it more as a hobby than a real.. idk if I can call this like that, job?
Ah, sorry Beardly, I missed your question earlier. So, the process of becoming a Rioter is like a huge treasure hunt. Riot had me find a live oyster, a 56cm piece of red string, a note with the words "YOGHURT" and "PIECES" on it, and a wish from an old woman.

Just kidding, I applied through the Riot Games Careers page! I discovered League of Legends when my friends were playing it, and I actually watched streamers for about 2 months before I installed the game. As for it being a hobby or a job? It's definitely a job, but it's a fantastic one.


TO Riot Employes Riot Moonleaf
24-12-2013 09:41 AM
General Discussion

Riot Moonleaf

Community Analyst

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24-12-2013
1 of 1 Riot Posts

Hey mate. The time that the sale starts is not 12:01 at night. Instead the sale starts somewhere in the afternoon, not sure what time. You'll have to wait a little bit


RIOT please help me Riot Moonleaf
24-12-2013 09:39 AM
General Discussion

Riot Moonleaf

Community Analyst

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24-12-2013
1 of 1 Riot Posts

Hey mate. Many things could be going wrong, try sending a message to Support on the top right and the tech team will help you.


Just moved from EU West to EU Nordic East. This needs to be fixed ASAP Riot Moonleaf
24-12-2013 09:34 AM
General Discussion

Riot Moonleaf

Community Analyst

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24-12-2013
1 of 1 Riot Posts

The Forum Code of Conduct says that disrespectful generalizations are not acceptable. Please don't insult a race or nation.


why 0 POINTS? Riot Gulu
22-12-2013 09:14 PM
General Discussion

Riot Gulu

Community Coordinator

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22-12-2013
1 of 1 Riot Posts

Quote:
Originally Posted by killerstrike345 View Post
i want to share this unfair issue that happend to me i won 2 games and they gave 0 lp did someone know what i must to do to go on the series?

Hey killerstrike345,

You may want to have a look on that. It's an article about league points and what determines how many League Points you get from winning a match!


Riot Draggles has joined the game! Riot Draggles
21-12-2013 02:49 PM
General Discussion

Riot Draggles

Community Coordinator

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21-12-2013
8 of 9 Riot Posts

Quote:
Originally Posted by amitcool View Post
will u 1v1 panic?if yes link to stream
will u be active more then just the first few days?
do u love cookies?
what division u are(dont be ashamed)

its great to see that riot is hiring more people to be with us(first gulu gulu then u) i hope u will hf in ur job and do some games at playwithriot chat room
I would 1v1 Panic, but he would DESTROY me. The man is a machine. I plan to stay around here for a while, so don't worry about that Cookies? Yeah, I love cookies, but I prefer the oat cookies to ones with chocolate chips (but really, there's no such thing as a bad cookie). I'm currently in Silver II, and yeah, Gulu is an awesome dude. Of course I'll be around the Playwithriot chat. I'd love to 1v1 or 2v2 some of you soon!


Showdown Riot Gulu
21-12-2013 12:49 PM
General Discussion

Riot Gulu

Community Coordinator

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21-12-2013
1 of 1 Riot Posts

Quote:
Originally Posted by RVader View Post
Anyone knows that showdown going to stay in the game or are they going to take it away like the one for all mode?
Hi RVader,

Showdown is available from December 19 through January 2. Click here for more info!


Riot will you answer ?? Riot Moonleaf
20-12-2013 08:39 PM
General Discussion

Riot Moonleaf

Community Analyst

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20-12-2013
1 of 1 Riot Posts

We want to bring League of Legends to more regions and more languages, but we're not prepared to discuss details until we have something tangible.

I know this is very generic but that's all there is at the moment.


To All The People Complaining on Refunds Riot Moonleaf
20-12-2013 07:36 PM
General Discussion

Riot Moonleaf

Community Analyst

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20-12-2013
3 of 3 Riot Posts

Quote:
Originally Posted by Chuck Nörris View Post
Sure, of course it is not technically possible to change an integer column in a database.
I guess I stressed this too much. It's possible, yet it requires some development and DBA effort, as it would need at least one additional column.


poro icon thing..? Riot Gulu
20-12-2013 07:30 PM
General Discussion

Riot Gulu

Community Coordinator

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20-12-2013
1 of 1 Riot Posts

Quote:
Originally Posted by Sèbelon View Post
so.. i won 3 matches but haven't goten anything do i need to wait to get it or do i need to win 3 matches in a row or.. what i did all 1 vs 1 btw so does it have to be 2 vs 2 or.. i'm confused :l
Hey Sèbelon,

The Snowdown Showdown Summoner icons are added in batches, so they may not be added to your account immediately after you unlock them. As long as you have completed the relevant achievement by January 2, the summoner icons should be unlocked on your account automatically no later than 72 hours after the event ends.


Anyone got a snowdown refund? Riot Moonleaf
20-12-2013 06:54 PM
General Discussion

Riot Moonleaf

Community Analyst

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20-12-2013
1 of 1 Riot Posts

You can find details
here


Excuse me, but is Riot in denial? Riot Moonleaf
20-12-2013 06:52 PM
General Discussion

Riot Moonleaf

Community Analyst

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20-12-2013
5 of 5 Riot Posts

Quote:
Originally Posted by Rainbox View Post
Not completely sure why you avoiding the actual topic at hand though, lemme see if I can ask this simpler:

Does Riot believe that the levels of the toxicity in-game is an a good place?

Does Riot believe that the current model of behavior moderation is good enough to the Riot standards?

Two important questions that I've never seen any Rioter answer.
I'm not in the Player Behavior department so I don't know details on this. Still, I know that we won't stop taking initiatives and putting a lot of effort in improving the experience for all players.

The ideal would be for all players to uphold the Summoner's Code at all times. Is that a utopia? Perhaps, but that's what we're trying to reach or at least approach.


Riot Draggles has joined the game! Riot Draggles
20-12-2013 06:29 PM
General Discussion

Riot Draggles

Community Coordinator

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20-12-2013
7 of 9 Riot Posts

Quote:
Originally Posted by drakol View Post
Hey Draggles.

I'm a fan of your old youtube channel and I just wanted to congratulate you with your job at riot and welcome you.
As for questions I would like to know a couple of things:
Hey Drakol, great to hear from you! Thank you for your kind words.

How have your first few days at riot been?
Awesome. Everyone at Riot is creative, intelligent and friendly, and they've all been very supportive!

Favourite champion and/or skin.
As I mentioned before, I really like Heimerdinger, Sona and Leona, but as for favourite skin? Good question. Hmm, I really love Bear Cavalry Sejuani, because it's super awesome. Have you seen the ult? With the barrels and the barbed wire? SO COOL.

Main role
Support. If not support, top lane.

Can I add you to my friends?
Of course!


@ Riot Panic
20-12-2013 05:53 PM
General Discussion

Panic

Community Coordinator

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20-12-2013
2 of 2 Riot Posts

Thanks to Riot Moonleaf, check your email! Have a very Merry Christmas!!


@riot question Panic
20-12-2013 04:05 PM
General Discussion

Panic

Community Coordinator

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20-12-2013
1 of 1 Riot Posts

Well there is nothing that i've heard of. Zed right now has a higher skill cap. But overall he's still very viable.


Riot Draggles has joined the game! Panic
20-12-2013 04:04 PM
General Discussion

Panic

Community Coordinator

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20-12-2013
6 of 9 Riot Posts

... 1v1 now! show me your worth good man!!!


Riot Draggles has joined the game! Riot Draggles
20-12-2013 04:03 PM
General Discussion

Riot Draggles

Community Coordinator

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20-12-2013
5 of 9 Riot Posts

Quote:
Originally Posted by Únstópâblè View Post
Welcome.

*Secret sublime message to the new Rioter: Steal Panic's cookie dispenser and put it on the table to make sure everyone can get a cookie*
*sneaks over to Panic's desk and sees a variety of cookie recipes and blueprints*

Hmm, I hope he doesn't catch me doing this...


Riot Draggles has joined the game! Riot Draggles
20-12-2013 03:25 PM
General Discussion

Riot Draggles

Community Coordinator

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20-12-2013
4 of 9 Riot Posts

Quote:
Originally Posted by Kuronotsurugi View Post
What is the specific tasks that require a community cordinator?
So, as a community coordinator Im always listening, and trying to make your experience in League of Legends a great one! Ive been a part of the community myself for a long time, so I know what you guys want to see, and I know how to pass those messages onto the people that can make those awesome things happen.

If you love something thats happening, I want to hear about it! If you think something just isnt cool I want to hear about that too! Im here to make sure everyones voice is heard, essentially. Plus, Im here to make sure you are kept in the loop when any new information comes up.


Riot Draggles has joined the game! Riot Draggles
20-12-2013 02:10 PM
General Discussion

Riot Draggles

Community Coordinator

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20-12-2013
3 of 9 Riot Posts

Quote:
Originally Posted by 3ALLS View Post
Hello there, kind sir. Hope you will enjoy the forum and have a good time. Happy holidays!
My question is: If I eat yellow snow... Will I die?
Yes. Never eat yellow snow.


Riot Draggles has joined the game! Riot Draggles
20-12-2013 02:09 PM
General Discussion

Riot Draggles

Community Coordinator

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20-12-2013
2 of 9 Riot Posts

Quote:
Originally Posted by UchihaBlood View Post
in your opinion who would win a race udyr,yi,singed or rammus?
So, here's what would happen:

Udyr would race ahead originally in Bear Stance, get a good lead on his competition for the first few seconds, but he'll soon be overtaken by Rammus - who will speed into first place with a wink and an "OK".

Then Yi would Alpha Strike to Rammus, taking a small chip out of his competitors and racing to the front, waving his sword. But... what's that smell? It's... horrid! It's choking! It's Singed, drinking a sip of Insanity Potion and racing to the front with a laugh that only a madman could produce.

It was Singed the whole time.


Riot Draggles has joined the game! Riot Draggles
20-12-2013 01:47 PM
General Discussion

Riot Draggles

Community Coordinator

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20-12-2013
1 of 9 Riot Posts

Hello folks! Im Draggles, Im the new Community Coordinator here at Riot! Some of you might know me from my time hosting LCSRecap on YouTube, but for many of you Im sure that this is our first time speaking. Hello! Hi! Whats up?

I love League of Legends fan music, breakfast cereal, and one day Id like to live in Piltover.

If you have anything to ask, let me know. I look forward to being your support or top laner on the Fields of Justice.


Snowdown Icons Riot Gulu
20-12-2013 01:47 PM
General Discussion

Riot Gulu

Community Coordinator

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20-12-2013
1 of 1 Riot Posts

Quote:
Originally Posted by SovietRusha View Post
hello everyone!
i want to know when will i get my snowdown icon i have unlocked? i want to unlock the Giftwrapped Poro, and i queued with my premade freind and won 3 games on the Howling Abyss as requested (in the Showdown mode if it matters).

so when will i get my Summoner Icon?
Thanks to whoever helps me!

Hey SovietRusha,

The Snowdown Showdown Summoner icons are added in batches, so they may not be added to your account immediately after you unlock them. As long as you have completed the relevant achievement by January 2, the summoner icons should be unlocked on your account automatically no later than 72 hours after the event ends.

If you got any other question about Snowdown you can check out the FAQ: > CLICK<


To All The People Complaining on Refunds Riot Moonleaf
19-12-2013 09:02 PM
General Discussion

Riot Moonleaf

Community Analyst

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19-12-2013
2 of 3 Riot Posts

Yes, I don't want to generalize. Just because some players misuse or take advantage of the refund system doesn't mean that you specifically do so.

I don't know if we'll ever give more refunds or how. For the time being, there is no plan or technical possibility for more refunds other than the 3 each account starts with. Still, you're right, maybe in the future we could give more refunds as a reward for something.


How? wtf is wrong with riot :D Riot Moonleaf
19-12-2013 08:56 PM
General Discussion

Riot Moonleaf

Community Analyst

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19-12-2013
4 of 4 Riot Posts

Hm, since you're the second that reports that the message says you'd go somewhere and you didn't, it's possible that the message is erroneous. We'll look into it.


How? wtf is wrong with riot :D Riot Moonleaf
19-12-2013 08:05 PM
General Discussion

Riot Moonleaf

Community Analyst

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19-12-2013
3 of 4 Riot Posts

Quote:
Originally Posted by Murusierlaco View Post
mine said i'll go to null too from gold 2 but i got in gold 1 instead
Sorry to hear that. These things fluctuate a bit, you might have gone 2-1 in promotion and that one loss have you drop too much MMR.

Either way, if your skill is Platinum level you'll reach that division sooner or later


How? wtf is wrong with riot :D Riot Moonleaf
19-12-2013 07:47 PM
General Discussion

Riot Moonleaf

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19-12-2013
2 of 4 Riot Posts

Quote:
Originally Posted by Pacyfa View Post
but in my case its saying i should skip division, but when i promote , i dont skip it.

And now it sais my next division would be null.

Im pretty sure its a bug.
I just checked your account. If I'm not mistaken, you will advance from Gold 2 to Plat 5 right away, avoiding the 3 out of 5 promotion series of Gold 1, that's why it's saying null. You're super lucky, that happens to 0.0001% of the players or something like that.

Thanks for reporting the visual display error, I'll ask for it to be fixed.


Excuse me, but is Riot in denial? Riot Moonleaf
19-12-2013 06:20 PM
General Discussion

Riot Moonleaf

Community Analyst

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19-12-2013
4 of 5 Riot Posts

Quote:
Originally Posted by PowerPotato View Post
better say once report X player for Y reason in the end of game
since many people rage after game (due flamers and etc) and forgot about report(press play again once it appear-_-)
also client can crush and you cant report anyone may be someone else can
I see your point In this forum we can all discuss about what we do and why.

Just to be clear: I don't think it's necessarily bad to ask for a report, nor that all who ask for it are toxic. Personally, I don't do it and I explained my reasoning. It's probably not the best reaction for every situation.


How? wtf is wrong with riot :D Riot Moonleaf
19-12-2013 06:03 PM
General Discussion

Riot Moonleaf

Community Analyst

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19-12-2013
1 of 4 Riot Posts

When a player's MMR is much higher than what he is expected to have in his division, we allow the account to 'skip' a division after a successful promotion.

It's normal but pretty rare. Good luck!


To All The People Complaining on Refunds Riot Moonleaf
19-12-2013 05:57 PM
General Discussion

Riot Moonleaf

Community Analyst

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19-12-2013
1 of 3 Riot Posts

Normally you should read abilities, watch the Champion Spotlight, experiment in free rotation week and put some thought before buying a champion or skin.

The refunds are there to help with a misclick or a misjudgment. By the time someone uses all three, he should have learned from the mistaken purchases to avoid more in the future. If he makes a mistake for the 4th time we can't really accommodate for it.

Refunds shouldn't be used for temporary champion/skin rental. Some players are using them for that reason, and then don't have any tokens left for when they were purposed for.

Either way, we decided on a limit to the tokens and we're very specific with it. Please use them the best you can.


Excuse me, but is Riot in denial? Riot Moonleaf
19-12-2013 05:41 PM
General Discussion

Riot Moonleaf

Community Analyst

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19-12-2013
3 of 5 Riot Posts

Quote:
Originally Posted by Rainbox View Post
First, I highly doubt 1-2 reports from anyone would send anyone to the tribunal
I just went through the tribunal and checked 4 cases. The amount of reports in each game were:

1, 2, 2, 1, 1, 1, 1, 1, 1, 1, 3, 2, 2, 2, 3, 1, 1, 1, 1, 1

It's a small group but anyone who judges a lot in the Tribunal knows that this is normal. As I said, 9x is not needed to get to the Tribunal, asking for a report is not helping. Instead, asking for a report can make things worse as it may agitate the player with the negative behavior. In these cases, it's better to let the fire die instead of throwing more wood in it.


Can i refund my frost fire Annie skin? Riot Gulu
19-12-2013 05:32 PM
General Discussion

Riot Gulu

Community Coordinator

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19-12-2013
1 of 1 Riot Posts

Quote:
Originally Posted by InfinityFamous View Post
Hello, i buyed the Frostfire Annie on sale one day ago. and now i saw that Kennen Arctic ops are coming on sale. Can i refund my Annie frost fire and buy Kennen arctic ops instead?

Username in the login: infinityfamous
Summoner name: infinityfamous
Platform: EUNE
Hey InfinityFamous,

Check this Article. It's the refund policy and how to use your refund tokens.


Excuse me, but is Riot in denial? Riot Moonleaf
19-12-2013 05:12 PM
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Riot Moonleaf

Community Analyst

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19-12-2013
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Quote:
Originally Posted by zAke1 View Post
I ask for reports in all chat when someone is acting really badly or saying stuff like "get cancer" or saying they'll afk and then they quit the game. Does that make me not neutral/positive?

Also, not with a "report x plz", but more of "Hey, mind dropping a report on x? He's wishing cancer upon us and our families, and running around in the base not playing the game."
Many toxic players say 'report'. That doesn't mean that if you say 'report' you are necessarily toxic.

Personally, I never ask for a report. 1-2 reports from me and another teammate are enough to send someone to the Tribunal, 9x is not necessary.


Excuse me, but is Riot in denial? Riot Moonleaf
19-12-2013 05:05 PM
General Discussion

Riot Moonleaf

Community Analyst

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19-12-2013
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Also, don't forget that positive or neutral players can always have an outburst because of a bad day or a bad last game while being nice in 99% of their games. Humans aren't perfect, so we don't call someone toxic for just one bad game, instead a player stops being considered neutral when he is repeatedly being toxic.

Quote:
Originally Posted by Denegor View Post
Not as untrue as you might think. It all depends on what is considered toxic. I consider saying in all chat "Report X for Y" to be extremely toxic.
Very true, our stats say that the word 'report' is one of the most used words from toxic players. Neutral and positive players tend to not ask for a report, they just report at the end of the game, end of story. Of course, there's always a minority and an exception to the rule.