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Let's talk about the Design of Team Builder Ymir
05-03-2014 02:32 PM
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Ymir

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05-03-2014
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Quote:
Originally Posted by Klaustofobik View Post
It's something that i've discussed with friends long ago and it's the best thing in this game everyone can play whichever lane they want but just fix that matchups 3/3 i've played got all 30 with high ranks and im 22 lvl i just dont fit there with experience its ok if you do premade with friend that is ranked but in solo q its a bit hard... best regards
Just mentioned this in another thread, the level disparity isn't intended and we're looking into it. Glad you enjoyed it!


Team Builder Ymir
05-03-2014 02:31 PM
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Ymir

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05-03-2014
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Quote:
Originally Posted by DrunkGun View Post
You guys turned mmr off while teambuilder is on?The last few days ive been matched so weird.My last game none of us was lvl 30 and they had one in gold and one silver and yesterday a lvl 5 fiora had to lane against a diamond trynd
MMR isn't really setup right now, it takes time to settle and find a groove. Though you running into lower levels appears to be a bug and we're looking into it.


Gib team builder Ymir
05-03-2014 02:29 PM
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Ymir

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05-03-2014
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Quote:
Originally Posted by m3dm4n View Post
Dude, team captain can kick xin adc if he wants.
People becoming used to being Captain is really the main point here, they have control and final say on what rolls into the game. If a kill lane bottom sounds good they can rock it, if it doesn't fit with the strategy they have in mind they can move on to someone else.

We have more educational tools ready for launch that should help people find their feet faster.


Team Builder Ymir
05-03-2014 02:23 PM
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Ymir

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05-03-2014
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Quote:
Originally Posted by Havoccus View Post
Isn't the main teambuilder topic good for this?
I don't mind feedback breaking away from the main topic, it's getting pretty intimidating for people to jump in with ease.

Of course it's neat to keep it all in one place, but it's not a major issue.


"PlayWithRiot" Ravenworld
05-03-2014 12:35 PM
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Ravenworld

Senior Member

05-03-2014
2 of 2 Riot Posts

As kitty mentioned we are around pretty often actually. Try to join evenings when we are all more free to play.


Team Builder Matchmaking Bugs Thread Riot Blackrook
05-03-2014 04:32 AM
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Riot Blackrook

QA Analyst

05-03-2014
1 of 2 Riot Posts

Hey guys, I'm investigating some of the reports of unbalanced matchmaking in Team Builder.

We're already aware of a major bug in our solo matchmaking that allows non-30s to be put in a group with level 30s.

If you play a game with a bad mix of 30s and non-30s, please copy/paste the following report and fill it out:

Quote:
MY LEVEL 30 BUG REPORT:

Team Member 1:
Team Member 2:
Team Member 3:
Team Member 4:
Team Member 5:

Were you a Captain/Buddy/Solo?

How many minutes did it take you to get into game?

Were any of the non-30s premades with a level 30 Captain/Buddy?

If you were a Solo, how many times did you click "Find Another Group" or get kicked from a group before you found the group you played with?

If you were a Captain, how many times did you reject or kick a Solo before you found the non-30 you played with?


@Riot About teambuilder. Ymir
04-03-2014 05:05 PM
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Ymir

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04-03-2014
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Quote:
Originally Posted by legend123123 View Post
How do i say this... i want to be able to copy from chat and open links like in non team builder queue
I've seen a few chat questions and suggestions popup. I'll pop it on the list!


@Riot About teambuilder. Ymir
04-03-2014 03:32 PM
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Ymir

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04-03-2014
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No dates just yet, but if everything goes well we'd like to get it back to you guys fairly soon after we finish testing worldwide. We'll know more as the beta goes on.

Keep the feedback coming, guys!


Let's talk about the Design of Team Builder Ymir
04-03-2014 02:42 PM
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Ymir

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04-03-2014
4 of 7 Riot Posts

Quote:
Originally Posted by Daubmannus View Post
Someone else already said it by i think it's an important observation so i'll touch on it again.

I actually didn't think team builder would include selecting your champion in advance and it feels really weird to me personally since i think champion select depends a lot on the rest of the team comp and the opposing team's comp.

So teambuilder with only position select would do the trick for ranked games, otherwise noone will ever opt it.

Obviously it's a great tool for less stress in normal games, but i really think your time and thinking should be put in first into ranked games since the more professional experience is what keeps people playing longer.

Update: for now it's a big problem because of extended queues. I think you really should let it live longer than a couple of days.
We found that having different champion choices was potentially counter productive really. The goal is to allow you to play what you want to play in a team that gets it.

By allowing a Champion change or a choice you end up really diluting that sense of control and cooperation as people may pressure for one option.


Leaving and team builder? Ymir
04-03-2014 11:38 AM
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Ymir

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04-03-2014
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Quote:
Originally Posted by Silent Cleric View Post
I noticed that when I joined a group and quit (just wanted to see what it looks like), I still heard chat noises in the background. So maybe they also could still see me although I left them? I don't know.
Could you join another game?


Leaving and team builder? Ymir
04-03-2014 11:37 AM
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Ymir

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04-03-2014
1 of 2 Riot Posts

Quote:
Originally Posted by SH Bobby View Post
I was starting to play team builder with a friend and it took like 10 min to set up the team. Okey no worries I was kinda try hard at selecting roles and what not, then came the que and me and my friend waited for 20 mins and we decided to leave the game so I did and my friend dint even see that I left and the que didnt go away for him and I was still there on hes screen. dunno if it suppose to do that (I would think not) but still pretty enoying :P


Sorry for my bad english
Much Love
Bobby
I've had this happen in normal games as well, it is very annoying.

Thanks for your contribution to the war on bugs!


Gib team builder Ymir
04-03-2014 11:30 AM
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Ymir

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04-03-2014
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Quote:
Originally Posted by dionnisaras View Post
༼ つ ◕◡◕ ༽つ Give Team builder.
Done!

Now gib feedback ༼ つ ◕◡◕ ༽つ


just played team builder Ymir
04-03-2014 11:26 AM
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Ymir

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04-03-2014
1 of 1 Riot Posts

Quote:
Originally Posted by Dark Shadow View Post
It will be removed temporarily but added permanently again in the near future.

Stop doing my job so *Shakes fist*

(Good answer)


Thanks for the feedback, be sure to let us know your thoughts after a couple of days with Team Builder too, be intersting to see your opinion after a little while with the system.


Let's talk about the Design of Team Builder Ymir
04-03-2014 11:17 AM
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Ymir

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04-03-2014
3 of 7 Riot Posts

Quote:
Originally Posted by TsuiKagura View Post
Why don't Team Builder wins get recorded?
They even show up exactly like the rest on the Match History...

I mean I understand why workshop game modes don't get their own stats, but this is 'Normal' and 'Classic'.
That sounds like a bug, I'll put it on the pile to get looked at, thankfully these seem to be small issues right now but let us know if anything gamebreaking happens.

Also because I saw this come up a couple of times, Team Builder isn't a featured game mode! We're currently in a two day beta and when we've looked over all the feedback Team Builder will be back permanently

Thanks a lot for all the discussion so far guys, really interesting to read.


Let's talk about the Design of Team Builder Ymir
04-03-2014 11:12 AM
General Discussion

Ymir

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04-03-2014
2 of 7 Riot Posts

Quote:
Originally Posted by trollerparrot View Post
First of all forgive me if im wrong for posting this here, but I figured this was the right place for it. I found a little problem with the pregame chat for testbuilder: whenever someone joins, whatever you were in the process of typing gets deleted. This can be a little nuisance in communication. Other than that its a great feature overall, keep up the great work ^_^
Just to clarify on this, it's what you were writing not the whole chat?

Thanks for the feedback!


Let's talk about the Design of Team Builder Ymir
04-03-2014 11:10 AM
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Ymir

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04-03-2014
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Quote:
Originally Posted by ExecutterPL View Post
I also agree that this mode should be added to RANKED GAMES, but also 3vs3. Why not? It would help a lot also.
Ranked is really something else, we wanted to give the best experience possible and get the fundamentals right initially. Ranked would need a whole lot of changes and is a huge project in itself.

There's potential for sure, but for now we're really focused on feedback for Team Builder as it is rather than what it could be.


Sooo, where is the team builder? Riot Moonleaf
04-03-2014 12:35 AM
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Riot Moonleaf

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04-03-2014
3 of 3 Riot Posts

Quote:
Originally Posted by Anxeid View Post
While your need for being vague can be understood, this ends up with the question of how this will effect the 48 hour time limit?
It will be 48 hours since the hour of release. We need 2 full days of data for this beta.


Didn't learn attack move untill platinum 1 season 3, ama. Riot Moonleaf
04-03-2014 12:15 AM
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Riot Moonleaf

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04-03-2014
1 of 1 Riot Posts

Do you feel that learning this gave you a critical advantage, or the advantage was actually minor and people should focus more on training other mechanics?


Sooo, where is the team builder? Riot Moonleaf
04-03-2014 12:12 AM
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Riot Moonleaf

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04-03-2014
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I don't want to be specific because something might go wrong during patching and I will let you down... again... Hope you understand.

One thing is certain: it will be ready when it's ready, we won't rush a problematic system just to meet a deadline and cause a server meltdown or end up with a buggy system. When you play TB it will be working (barring unexpected surprises).


Cant bay hero Riot Moonleaf
04-03-2014 12:07 AM
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Riot Moonleaf

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04-03-2014
1 of 1 Riot Posts

Try this, it has various tips for store problems.


A week in Bronze Riot Moonleaf
04-03-2014 12:06 AM
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Riot Moonleaf

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04-03-2014
1 of 1 Riot Posts

Very interesting read. Thank you for going through all this trouble to keep this diary, it must have been a pain keeping track of everything.


Need help i got perma bann WTF? Riot Moonleaf
03-03-2014 11:55 PM
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Riot Moonleaf

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03-03-2014
1 of 1 Riot Posts

There are different kinds of permabans. Tribunal, fraud, Terms of Use, temporary permabans for account protection... Guys, try not to judge someone just from the word 'perma', it might have been something other than the Tribunal.

I can't go in details over the forum over the particular ban as it is a personal issue. You'll need to contact Support and they can provide you with more information and possible courses of action.


Sooo, where is the team builder? Riot Moonleaf
03-03-2014 11:51 PM
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Riot Moonleaf

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03-03-2014
1 of 3 Riot Posts

It was tricky to set it up just right for hundreds of thousands of players. It's now in the oven roasting and should be ready before breakfast.

Sorry we got you excited with the announcement.


Why people think support is soo bad role? Riot Moonleaf
03-03-2014 11:41 PM
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Riot Moonleaf

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03-03-2014
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In my opinion the somewhat lesser appeal of the support role is linked to previous game categories that existed before MOBAs (FPS, MMORPGs, strategy and sport games) where the goal is the highest score of kills/flags/goals in order to win.

Eg in Deathmatch games each player is more or less the same, has a gun and priority is to kill the opposing team. The mechanic of a player who has different priorities than the others in his team went mainstream at around mid 2000s, and it seems that we still have some remains of the earlier days.


Team builder Ymir
03-03-2014 01:56 PM
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Ymir

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03-03-2014
1 of 1 Riot Posts

Quote:
Originally Posted by Galatrox View Post
It should start today if I understood well, but knowing RIOT 3rd means 4th :O
Harsh

We're still on track, no times just yet but if anything changes we'll be letting you know.


Team Builder. Ymir
03-03-2014 01:55 PM
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Ymir

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03-03-2014
1 of 1 Riot Posts

Word, soon.

We'll definitely be posting to let you know when it rolls out. We never give hard dates or times as everything can change fast.


Facepalming jokes - PUNick attack! Ravenworld
03-03-2014 01:29 PM
General Discussion

Ravenworld

Senior Member

03-03-2014
4 of 4 Riot Posts

What was Fizz' favorite subject at school? Fizzics

How do we call the eco-friendly Karthus? Bikethus


Riot just delete fiddle, i undarstand that u hate him Riot Moonleaf
01-03-2014 01:48 AM
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Riot Moonleaf

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01-03-2014
6 of 6 Riot Posts

Quote:
Originally Posted by Coaja94 View Post
Let's be real here..Fear has 575 range and Flash has what..400 range?There's no way someone is so stupid as to overextend in such a manner that would allow you flash behind and make your target run into your team...for that to happen , the enemy has to be in your face.

And in case of a teamfight , your Ult + flash is used 90% of the time so that you can barely fear the enemy ADC , zhonya and hope for the best.There's no time to ult - flash - fear - move behind the enemy ADC . You'll just melt if you try that

I'm not one to hate or point my finger but guys...do you even play the game?
I have two pentas with Fiddle, I know how he works (in ARAM, but still)

Fiddle is not exactly an assassin, in my opinion he shouldn't be able to 100-0 the enemy ADC consistently like Ahri or Fizz. If the enemy facechecks a bush or the Fiddle player makes a great play or his team helps with CC then it makes perfect sense for multiple kills and we want to reward plays like that. Noone wants a 'press button to win' champion in the game, and Fiddle was dangerously close to that point a couple years ago.

Keyword here is 'consistently'. There should be a potential for super plays from Fiddle but that should come from skillful plays and clever positioning, instead of 'I see you you die'.

Don't forget that fear is one of the strongest CC and at 2.25 seconds it's one of the longest hard CC durations in the game. Very hard to balance.


Riot just delete fiddle, i undarstand that u hate him Riot Moonleaf
28-02-2014 11:50 PM
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Riot Moonleaf

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28-02-2014
5 of 6 Riot Posts

There seems to be a mistake in my 10 attack calculations, it doesn't add up to 100. Can any math expert help?


Riot just delete fiddle, i undarstand that u hate him Riot Moonleaf
28-02-2014 11:29 PM
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Riot Moonleaf

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28-02-2014
4 of 6 Riot Posts

Quote:
Originally Posted by Hrki View Post
@Riot Moonleaf
What about crit? Crit is random, isn't it? How can it be manipulated?
Or Zac's globes? They are VERY random.
Very interesting question

First of all, Zac's globes involve choice. You can choose if you use a skill when an opponent is close (making the globe contested), if you want to go for it or not, you give your opponent the option to contest it or not, you can bait your opponent, you can even predict where your opponent will be for the use of a skill.

There's a design concept that says 'Randomness first, choice afterwards'. The opposite can be disappointing even if you can calculate your percentages. Think Risk, you can invade a territory with 10 armies when opponent has 1 and lose them all. Think Poker and how worse of a game it would be if you had to bet before you looked at your cards (of course poker has randomness then choice then randomness then choice etc so it's a hybrid).

Back to Zac. You see the randomness and then you can make a choice for it, causing play and counterplay. In contrast, the previous fear had limited choice once you feared, got feared or another player got feared.

For critical, let's look at an example.

Lets assume Lucian is level 7, has 60 AD, has a Zeal that gives him 10% critical strike chance and no further runes or masteries that affect critical.

If he makes 2 attacks, the possibility for his damage output is:
120 - 81% (0,9^2)
180 - 18%
240 - 1% (0,1^2)

If he makes 10 attacks, the possibility scales like this:
600 - 34.9% (0,9^10)
660 - 38.7% (0,9 ^ 9 * 0,1 * 10)
720 - 4,3% (0,9 ^ 8 * 0,1 ^ 2 * 10)
780 - 0,47% (0,9 ^ 7 * 0,1 ^ 3 * 10)
...
1200 - 0,00000001%

What effect does this have in gameplay? Your consistent damage in 10 attacks is going to be 600 or 660. Anything above it is a gift but not something you should expect. Also, there are soooo many attacks made during the game that the effect of one specific critical is usually immaterial.

Now, can there be a moment in a tournament final where two champions have very little HP, fight each other and the first who gets a critical will win the fight and the match? Potentially, but highly unlikely, and it involves the choice of committing in the fight instead of running. Truth be told, I can live with that little randomness.



Final note: I'm not saying that randomness is necessarily bad. There are many great games that include randomness then choice. Heck, all card games involve random card drawing and can be a fun game to watch, and randomness sometimes brings excitement, crazy situations and funny plays. It's just that when you win/lose due to luck, you didn't win/lose due to your skill, and we want League of Legends to be a skill-based game.


Riot just delete fiddle, i undarstand that u hate him Riot Moonleaf
28-02-2014 10:57 PM
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Riot Moonleaf

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28-02-2014
3 of 6 Riot Posts

Quote:
Originally Posted by Sankaritarina View Post
I don't think Fiddle can afford spending any of the fear time running after the enemy since he is so squishy and he has to drain the opponent for the duration just to stay alive (since he will mostly be in middle of the enemy team). I might be wrong though, it's just that Fiddle wasn't really in a good position even before this change. This only makes it harder (in most of situations).

That's why I said it would be cool if target started running in circles. :P
But MOBA games aren't really paying a lot of attention on stuff like that (and they shouldn't). I honestly doubt that you are gonna make Lee resist all Blinds just because it makes no sense.
You are correct that game balance always takes precedence over lore/theme. However, making a game balance choice that ignored ingame lore is non-elegant, and elegant design is what makes great games.

I don't think that Fiddlesticks is anything more than inconvenienced from this change. You just need to be more accurate and skillful with your ult or ult-flash targeting in order to get the most out of your abilities, and good Fiddle players won't have trouble being as effective now as before.

Yes, his weakness is that he's squishy but he can always Zhonya's, especially now that he gets more gold in jungle/support roles.

Of course, that's all predictions and educated guesses. The future will tell us if his win ratio is hit and if we need to buff Drain's range to accommodate the Fear change.


OK This is too awkward. Riot Moonleaf
28-02-2014 10:45 PM
General Discussion

Riot Moonleaf

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28-02-2014
3 of 3 Riot Posts

Quote:
Originally Posted by Onizuka View Post
That thread had exactly nothing to do with LoL and therefore was unfit for General Discussion either way.
The description of GD is:

Discuss League of Legends here

Not discuss whatever BS here.
Well spoken sir.

There's always Random Chat.


Riot just delete fiddle, i undarstand that u hate him Riot Moonleaf
28-02-2014 10:42 PM
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Riot Moonleaf

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28-02-2014
2 of 6 Riot Posts

Quote:
Originally Posted by Sankaritarina View Post
I know you can't have all the answers, but honestly, that could've been solved without making Fiddle's fear counter his own kit. Make enemies run around in circles or something (since they are, you know, panicking and terrified so they can't think straight).
I don't see it as a direct counter to the kit, only a minor inconvenience. You either need to get very close for a full R-Q-E-W that drains for a long duration, or go R-Q and chase down a bit. Remember that enemy is slowed so you can easily keep him inside the full Crowstorm, especially if the rest of the team brings a little more CC.

Besides, opponent running in a straight line away from you had a small chance of happening before.

Finally, it makes more sense theme-wise. I remember players asking 'Why would anyone go closer to Fiddle when they're feared? Makes no sense, just like Lee Sin being blinded by Teemo's dart'.


Riot u will pay!!! Riot Moonleaf
28-02-2014 10:36 PM
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Riot Moonleaf

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28-02-2014
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Quote:
Originally Posted by BiH aToMiX View Post
Uninstall->Reboot PC-> Download LoL ->Install ->PROFIT$$$$$
Proper way to reinstall the game here


OK This is too awkward. Riot Moonleaf
28-02-2014 10:35 PM
General Discussion

Riot Moonleaf

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28-02-2014
2 of 3 Riot Posts

I did say 'possibly'.

I didn't close that one.


How does pantheons passive works? Riot Moonleaf
28-02-2014 10:31 PM
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Riot Moonleaf

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28-02-2014
1 of 1 Riot Posts

Wind Wall can block attacks to anyone in your team, even protect minions. Pantheon's block affects on him, and taking aggro from the tower is already risky.

If Wind Wall could block tower attacks, you'd just build cooldown reduction and push down towers one after another.


Tired of Yasuo Riot Moonleaf
28-02-2014 10:28 PM
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Riot Moonleaf

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28-02-2014
1 of 1 Riot Posts

Highest win percentage champions in Solo Ranked this week.

I don't see Yasuo there, which means he has less than 52.89% win rate.

He has weaknesses, in particular he's quite squishy and vulnerable against melee champions or when his windwall is down. We nerfed his shield this patch so that his weakness is more prominent.


Riot just delete fiddle, i undarstand that u hate him Riot Moonleaf
28-02-2014 10:21 PM
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Riot Moonleaf

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28-02-2014
1 of 6 Riot Posts

Our design philosophy is to minimize randomness in League of Legends (like we did when we removed Dodge). Imagine playing for a tournament's final, in a super close game, and the winner be determined by a coin toss, a number rolled inside the system, since the feared enemy went away from you instead of towards you, even though both possiblities had an equal chance.

There still is some randomness in the game, but it either includes choice (you can choose to catch Draven's axes or pick up Thresh's souls), averages out (the chance to always get +6 with Twisted Fate's passive is less than one in a trillion) or is common knowledge and can be manipulated (critical chance %).

So, the decision to change fear was not a direct nerf to Hecarim, Fiddle and Shaco, but an effect change to remove a couple design choices that are relics of the past. If that means that Fiddle becomes a little less powerful, we can always add some damage here or reduce a cooldown or manacost there to make him more viable, but the ability will continue to work like this so that both you and the opponent know the feared character's behavior and can play and counterplay accordingly.

Don't forget that now you can fear someone and flash behind him to force him to move towards your team


smth about gifting skins Riot Moonleaf
28-02-2014 09:55 PM
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Riot Moonleaf

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28-02-2014
1 of 1 Riot Posts

Our Knowledge Base is the best solution for issues like that.

Check Gifting FAQ


Middle East Server Riot Moonleaf
28-02-2014 09:54 PM
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Riot Moonleaf

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28-02-2014
2 of 2 Riot Posts

If there is, we won't discuss about it until the moment we announce the server. Hope you understand.


OK This is too awkward. Riot Moonleaf
28-02-2014 09:52 PM
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Riot Moonleaf

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28-02-2014
1 of 3 Riot Posts

Quote:
Originally Posted by CaptainSchimidit View Post
Are moderators stalking my name?there are already tons of threads with names in their title but guess what?every thread with captainschimidit in the title is auto-closed.
Check the Forum Code of Conduct.

3. Attacks or Accusations are not acceptable
Attacking another player is unacceptable, the circumstances are irrelevant, just don’t do it. This includes calling out another player for leaving, cheating, poor gameplay, etc.


Any post that starts with another player's name is possibly inflammatory. Sarcasm included.


Middle East Server Riot Moonleaf
28-02-2014 09:47 PM
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Riot Moonleaf

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28-02-2014
1 of 2 Riot Posts

Hey. We've discussed launches in new areas before here (check red posts).


What was your first pentakill with? Riot Gulu
28-02-2014 07:51 PM
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Riot Gulu

Community Coordinator

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28-02-2014
1 of 1 Riot Posts

That awkward moment when you have to say Attachment 75079 Hybrid :P


Facepalming jokes - PUNick attack! Ravenworld
28-02-2014 02:56 PM
General Discussion

Ravenworld

Senior Member

28-02-2014
3 of 4 Riot Posts

(I made this myself. Much proud very wow)

Attachment 75062


Facepalming jokes - PUNick attack! Ravenworld
27-02-2014 02:52 PM
General Discussion

Ravenworld

Senior Member

27-02-2014
2 of 4 Riot Posts

What is the opposite of Shyvana? Confidentvana


Facepalming jokes - PUNick attack! Ravenworld
27-02-2014 02:34 PM
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Ravenworld

Senior Member

27-02-2014
1 of 4 Riot Posts

What is MF called when she does not feel like fighting? Peace Fortune
What is TF that joins the teamfight after it's over called? Twisted Late
What is a well fed TF called? Twisted Ate

BRING IT ON!

Attachment 75007


Prepaid Riot Point Card Changes Wayfarer
25-02-2014 10:49 PM
General Discussion

Wayfarer

Esports Events Coordinator

25-02-2014
1 of 1 Riot Posts

Hello everyone!

Over the past few months, we've given players in NA, EU (both EUW and EUNE), LAN and OCE access to their own regional RP cards. As a result of this expanded access, starting March 1, 2014, we’ll no longer redeem RP cards between regions through player support requests. After that, OCE RP cards will only work in OCE, EU RP cards will only work in EUW and EUNE, etc.

The main concern that led to this decision is abuse of these cards as a currency conversion tool. Riot Games is not a foreign exchange market, and by regularly redeeming outside-region cards we are indirectly opening a window to real world risks.

We know some players play on a different server than the region they live in and only make these cross-regional RP card redemption requests because they can't access the right RP cards. To ease the transition, accounts created before March 1 will get a one-time exception if they submit a request after the new policy takes effect. After that, we do have to ask that those of you who fall into this category choose other payment options. Secure methods to purchase Riot Points (like Paypal and Paysafe) are listed within our store and you can find more detailed information on the methods for your region here.

As a friendly reminder, players should always purchase RP cards through authorized retailers. For more information (including a list of authorized retailers), check out the League of Legends Support Site.


NA and EU stability update Riot NOC
24-02-2014 05:28 AM
General Discussion

Riot NOC

Network Operations Center

24-02-2014
1 of 1 Riot Posts

We are sorry for the ongoing server issues in many parts of the world including very recent North America and Europe problems. Lots of work has been done to help improve things and more work is still being done.

We have seen significant increases in hackers running distributed denial of service attacks (DDoS) against game and platform servers. League of Legends has not been the only target, most large game companies have been feeling the pain along with other online businesses, but we have been a more frequent target than most. In the last 6 months over half of all DDoS attacks we have seen against LoL have been in the last 2 months. We are currently seeing 2 to 4 attacks every day against one or more regions. The strength of these attacks has increased significantly over the last few months as the arms race against hackers continues to grow in scale.

League of Legends is made up of dozens of components, some of these are easier to protect against DDoS than others. Typically websites are easiest to protect, while game servers are hardest (most standard forms of protection would create lag in game like League of Legends).

In the last 2 weeks world record breaking DDoS attacks have been seen by several companies including Riot. These attacks are so big that the ISPs and Telecom's that service League of Legends have not been able to keep their Internet circuits up while the attack is underway. This means that our servers often do not even see or feel the malicious traffic itself because the Internet connections feeding our data centers are being cut off due to the size of the attacks filling the very large Internet circuits the telecoms and ISPs have.

When our data centers lose the Internet, your connections to game servers and/or PVP.net services like Chat and Login get disconnected in the worst case or lots of players will see serious in-game lag for the duration of the attack. If lots of players get disconnected, you will often see a login queue to get back into PVP.net or the game.

We expect the current attacks to get better soon. We already have been able to fend off many problems before they create problems for you. Our network team has been working almost non-stop for several weeks both fighting off DDoS attacks around the world and strengthening our Internet services. We have also been working with telecoms and ISPs to help them understand how to block these attacks so that their services are not affected. Some fixes have required new equipment and ISP circuits to be ordered which can take weeks to get shipped and installed. Some telecoms and ISPs are slower than others in applying the fixes needed to ensure they do not fall over from these attacks, we depend on many ISPs so its important that all ISPs make the fix or the bad traffic finds a way to knock off our servers.

Of course this is an arms race so as one defense gets put in place, eventually we can expect new methods to launch attacks that will often require time to put a defense in place. About half of the equipment investment in League of Legends is network gear with a large part of that in place to just handle the ongoing rise in frequency and size of DDoS attacks. We are investing even more every day around the world and will continue to work hard to win the fight. We are also working closely with our equipment providers and other services to make sure we are doing everything we can to protect the many components that make up League of Legends.

Sometimes we lose the fight and that sucks because it means players like you feel the pain too. It also means that instead of our engineers building cool stuff for players we have to fight off bad stuff from hackers, so players lose again. It's frustrating, but the reality of large scale Internet services, so we have to get smarter and better to make sure players around the world can have fun when you want to have fun.

I apologize for the pain and promise that we will continue to get better. New data centers with stronger and even more Internet connections are getting close to being live for Europe and North American players, with all other regions scheduled for complete overhauls as 2014 goes on. These new data centers will help us keep up the fight in the hacker arms race, they won't solve all the problems we deal with all the time, but they should level up our side of the fight a great deal.

In the meantime we are not helpless, teams are still working long hours, expect daily improvement.

See you on the Fields of Justice,

sonicdeathmonk
VP of Network Operations
Riot Games

P.S. for the more technically curious here is some background reading on the current attacks:

http://krebsonsecurity.com/2014/02/t...-ddos-attacks/


FROM THE NA FORUM [Riot : A player says goodbye due to hacking made easy] Riot tmx
21-02-2014 04:38 PM
General Discussion

Riot tmx

Live Services Manager - Europe

21-02-2014
1 of 1 Riot Posts

We're aware of the problem and our teams are working on a solution. Please expect quick action from our Game Designers. Post on NA forums was removed due to security reasons.


PBE Account Riot Gulu
21-02-2014 01:21 AM
General Discussion

Riot Gulu

Community Coordinator

Follow Panic on Twitter

21-02-2014
3 of 3 Riot Posts

Quote:
Originally Posted by WeedMashine View Post
Guys i have normal acc i nordic & east and i think some hacker change my password ... i cant go in my acc but my summoner name is still the same. Please some one help me. What i must do... i have oumost all runes and all char. i dont wanna start again from the begining. i have 6187 score if this hacker make 13900 he will change my summoner name two and i cant prove this is my account anymore so help pls tell me what to do. Ty

I suggest you open a ticket to player support by clicking that Link and tell them your case.