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i noticed something Riot Moonleaf
26-01-2015 01:36 PM
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Riot Moonleaf

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26-01-2015
1 of 2 Riot Posts

Thanks for the bump, guess I've missed it originally.

We have an issue with third party programs that put overlays and change the game experience. For example, Curse Voice added a button that allowed you to join a call with random players through the team lobby. That's something that changes the game without us deciding on it, and potentially in a negative way, so it was not OK. As far as I know they've removed it and it's more like Skype with a few added bonuses.

Also, we don't want to reach the point of other games where you NEED to install 6+ mods before you enter play. Playing plain League should be as seamless and enjoyable as using a third-party programs.

Skype does not interact with the game in any way (other than lag :P) so it's outside the announcement's scope. Other good programs that we're cool with are uses of our API, eg WardScore or League of Teemo.

TL;DR: We're cool with people programming new things for League as long as it doesn't change the gaming experience.


Permanently BAN! Riot READ THIS!!!! Riot Moonleaf
26-01-2015 01:21 PM
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Riot Moonleaf

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26-01-2015
1 of 1 Riot Posts

There are at least a dozen different reasons for an account to be permabanned, and in some cases we can lift the ban, for example an account investigation (but not for behavioural reasons).

When you see someone who's permabanned, first thing you should suggest him is to contact support. Support can check the reason for the ban and explain the situation.


So after the Nuke poland thread today... Riot Moonleaf
26-01-2015 01:06 PM
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Riot Moonleaf

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26-01-2015
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Ugh. I understand that this is a meta thread making fun of racist behaviour, but some of these jokes are a bit too much and someone might miss the irony. Plz don't overdo it.

Have to lock this, sorry to ruin the fun. No bans as I understand it's all in jest.


You have been promoted to bronze 5. Thank you, Riot! Riot Moonleaf
26-01-2015 12:59 PM
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Riot Moonleaf

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26-01-2015
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Quote:
Originally Posted by mixed2 View Post
At end of season 2014 i was on bronze 2.
I won 5 of 10 placement matches and received message:
Congratulations! You have been promoted to bronze 5!
Is this joke? I wanted to Silver!
Can you explain me how this placement matches works?
Hey mate. You were indeed Bronze 2 in November but you dropped to Bronze 5 during preseason. Preseason counts, you know.
From what I see, you had something like 25 wins and 53 losses during preseason. In order to climb, you need to win more often than you lose. Some other guys in this thread have written a few nice tips on how to win more often.


Season 5 placement results thread :D Riot Yuka
23-01-2015 03:31 PM
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Riot Yuka

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23-01-2015
1 of 1 Riot Posts

S4 - Gold 5
4/10 Wins in promos ;_;
S5 - Silver 5


At least I'm earning 25 LP per win right now! Hopefully I'll be back in Gold soon enough.


999 Wins, can i play with a rioter now? Ymir
22-01-2015 03:28 PM
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Ymir

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22-01-2015
1 of 1 Riot Posts

Quote:
Originally Posted by MrKuroRyo View Post
I am at 1001, but would still be nice if I could play with a rioter!
I'm not in the office and as shameful as this is I can't play League at home right now until I get a new desk.

Add me and I'll play tomorrow if you like


mmr boosting question Ymir
22-01-2015 03:18 PM
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Ymir

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22-01-2015
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Quote:
Originally Posted by Birth Control View Post
4 Riot posts on a joke thread. Meanwhile, important questions being asked all over the forums remain with little to no interest.
Jokes can end up with serious points and this is one of those cases, like Yuka said in her post if you don't clarify people might take it seriously.


mmr boosting question Ymir
22-01-2015 03:15 PM
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Ymir

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22-01-2015
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Quote:
Originally Posted by LessChatMorePlay View Post
only hundred eamples ? from millions
When I reread that I thought about editing but then I figured nobody would take it as literal.


mmr boosting question Ymir
22-01-2015 03:13 PM
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Ymir

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22-01-2015
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Quote:
Originally Posted by Stell View Post
Man i'm gonna change my name to Sharemaster890 for some epic naming&shaming by Ymir
Go for it, I made sure the name didn't exist so someome wouldn't show up and claim I was besmirching their good name so it is free.


mmr boosting question Ymir
22-01-2015 03:07 PM
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Ymir

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22-01-2015
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Quote:
Originally Posted by Winters View Post
You share.
Yeah, exactly. It's still a bad idea and our player support have a hundred examples of where it's all gone wrong.

We could start a late night reality show like those ones about car chases.

'WHEN FRIENDSHIPS GO BAD'

INTRO VO: Sharemaster890 never thought his BEST FRIEND would steal his account but on a Tuesday eve he logged in to the shock of his life...

Don't account share guys it sucks.


Riot Support Forever Ymir
22-01-2015 03:01 PM
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Ymir

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22-01-2015
3 of 3 Riot Posts

To add, I'm a firm believer in showing the why as it helps people and discussion.

That was just an example of why that specific feature may not be feasible.


Riot Support Forever Ymir
22-01-2015 02:59 PM
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Ymir

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22-01-2015
2 of 3 Riot Posts

Quote:
Originally Posted by RageOfAnthrax View Post
Support and Riot accounts are not bound with anything but E-mail right? If they were, you could have a program that saves games for which Summoner received the CR, and send it to them. There should also be a limit on the tickets. Just a couple of ideas.
There's a few issues with that, the main one is people tend to try and find evidence of their innocence over acceptance there was something wrong. Reform cards were fantastic but we still saw people delving into detail to try and lawyer their way out of a punishment.

Their reasoning never worked because each individual is judged on their own and not because they had a rude team mate or opponent. All it takes is the wrong game to be sent with little evidence of wrongdoing and it generates a whole load more discussion and most importantly it doesn't encourage reflection or reform.

If it was individualised to focus on players at their lowest it could work but that is a whole lot of work and you'd likely have a better impact focusing on positive players than building specific features for the 1% in the long run.


mmr boosting question Ymir
22-01-2015 02:44 PM
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Ymir

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22-01-2015
3 of 7 Riot Posts

Quote:
Originally Posted by BĂ*ri View Post
So I know this is beating around the bush and the thread was made for fun but if there was a way to let someone play from your account without him knowing your password in order to climb elo then it isn't a bannable offense?
No because you're gaming the system.

Any time you try and raise your rank through means outside of your own skills you're having an effect on the game that is against the rules and ruins it for other people. It doesn't matter how you do it, you didn't earn it and the person you're cheating the most is yourself.


mmr boosting question Riot Yuka
22-01-2015 02:44 PM
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Riot Yuka

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22-01-2015
2 of 7 Riot Posts

Quote:
Originally Posted by BĂ*ri View Post
So I know this is beating around the bush and the thread was made for fun but if there was a way to let someone play from your account without him knowing your password in order to climb elo then it isn't a bannable offense?
Nope, it's still a bannable offence. For example if you were to log on to your account and let your little brother sit down at your PC and play a game, you'd still be account sharing. The reason why account sharing is an issue is because you're match-made with other players in the same MMR bracket- if the person using your account is a different skill level than you, it causes a bad experience for everyone involved.

League of Legends accounts are free to make, so he should just make his own account.

I know you're just joking but it's important for stuff like this to be clear, since new players might be reading this and get confused.


Riot Support Forever Ymir
22-01-2015 02:41 PM
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Ymir

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22-01-2015
1 of 3 Riot Posts

Quote:
Originally Posted by montix the carry View Post
No, I am asking for serious questions and I have never received answer for those questions. Except last one, ofc.
Serious answer: it's honestly beyond human capabilities to respond to every single request about chat restrictions with the level of detail you want. We've seen that people will come back time and again regardless of how deep we go on individual tickets meaning it never ends as there's always a 'but...'. The number of tickets we receive daily is absolutely huge and we're determined to respond to everyone we can.

In a lot of cases that means a standard reply which answers the heart of the request if not going fully personalized and the way around chat restrictions is to take a look at what you may have been doing that earned you it. I looked over your recent games yesterday, lately you seem pretty chill and cool to play with. I'm out of office waiting on a delivery (new cooker, exciting!) so I can't go into more depth but keep treating people with respect and hold that positive attitude I saw in the recent games I checked out.


mmr boosting question Riot Yuka
22-01-2015 02:26 PM
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Riot Yuka

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22-01-2015
1 of 7 Riot Posts

MMR Boosing is a bannable offence because in order to do it you're account sharing, which is what breaks the TOS.


MMR boosting ban- please help Ymir
22-01-2015 02:07 PM
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Ymir

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22-01-2015
4 of 4 Riot Posts

Quote:
Originally Posted by Dextix LT View Post
Well, riot hasnt given ANY real explanation either, and i go innocent until proven othervise policy.

Because what we have right now is bad. Imagine if this was a real life court.

"Look, hes gulty, we have proof of that, but we wont show it to you"

Dafuq? Is this even fair? The guy has no tools to defend himself, no real information for what he was banned, no proof was given if he did that.

Innocent until proven otherwise.
This isn't a real life court and we've explained pretty clearly that information doled out can be used against us and you and as such we try and keep it simple. I said in my last post that if we find anything we'll be in touch with the OP directly, so don't expect anything new to come back here.

We've looked into it and I've passed on to for another set of eyes to make sure everything is correct.

For those talking out why support don't go through chat logs to provide examples, the amount of time responding to players who know why they were banned and are, as the guy earlier in the thread put it, spamming support is a waste of our time and yours. Most people reform or realise they need to keep their cool after a heads up on their behaviour, asking why when you spend games bombarding your opponent with slurs isn't conductive. I would love for examples to be more easily available and when the Tribunal returns we should have more ways to help those who genuinely wonder why and also stop people hijacking threads.

I'm going to close this thread because there isn't anything to say on my end and if anything turns up we'll be in touch with the OP by mail. If I leave this thread open and I don't intend to reply it will just grow feral with rumours and people assigning motivations. Feel free to discuss topics branching off from this thread in fresh ones.


EU Server Roadmap Update Riot tmx
21-01-2015 05:58 PM
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Riot tmx

Live Services Manager - Europe

21-01-2015
1 of 1 Riot Posts

Hey guys,

A couple of weeks ago we posted a thread on the NA forums regarding their server roadmap and some of you wondered if similar efforts were underway in EU. TL;DR: Yes. Update for the EU version of this project below.

As mentioned in previous announcements, we are also working on creating a large cross-continent Riot backbone that would connect major cities and regions in Europe. In fact, with the launch of the Amsterdam datacenter and some changes to the Frankfurt datacenter we now have over 500 direct connections with ISPs throughout Europe and we’ve already completed an initial high-speed private link between our datacenters in Frankfurt and Amsterdam. Some of you may have even noticed a smoother connection as a result and more good things are on the way.


Why are we doing this?

The decision to build our own Internet backbone in Europe is based on the same reasoning motivating the NA initiative: provide better connectivity to players by working around some of the liabilities of existing middlemen backbone providers.

Middlemen backbone providers carefully manage their businesses to deliver affordable bandwidth, but the most economical paths aren’t always the most suitable for online gaming. Some international circuits are congested while other providers tend to choose cheaper and lower quality routing.

Our goal is to extend Riot’s presence in regions affected by these limitations in order to improve the player experience and minimise connection difficulties. Instead of middleman backbone providers getting ISP traffic to us, we will be building direct connections to the ISPs that LoL players use, and then announce to these ISPs: feel free to use Riot’s backbone for your customers playing LoL. Since our backbone is solely dedicated to League traffic, this should improve the experience for a vast majority of player traffic as it leaves an ISP on its way to Riot.

This is a complex process, but player Lozza_Maniac gave an explanation of it here if you'd like to read more:
http://www.reddit.com/r/leagueoflege...ing_in_na_and/.


What are we doing and what is our current progress?

We’ve already begun designing and building out our own physical infrastructure. So far we’ve analyzed in-game networking stats, purchased the necessary equipment and finalised discussions with long haul circuit providers.
This new backbone will span multiple datacenters across Europe and the infrastructure will be fully managed by our dedicated team. We’re also hiring new engineers to help us level up this endeavour.


What about timeline?

Given the number of EU providers we are talking to, it’s difficult to predict exactly how long things are going to take, but we are moving as fast as possible given the scale of this endeavour. We’re aiming for the best solutions for you guys rather than the quickest, so we’re carefully handpicking all providers and backbone paths, hopefully resulting in the best possible improvement to your League gaming experience. While we prioritize our efforts where we see the most player pain, the realities of how telecoms and ISPs work mean that our actual schedule is driven by lots of factors.

The key takeaway is that we’re committed to bringing improvement to the Internet connection between Riot and ISPs which means we are stepping away from heavy reliance on existing middlemen backbone providers. However, we want to do this right and give you the awesome experience you deserve.

Keep an eye out for status updates in the upcoming months. We hope to be able to pass along estimated dates for the first rollout phase of this project relatively soon.


2/2: Mystery Skins for Good Behavior are *still* coming! Riot Yuka
21-01-2015 04:02 PM
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Riot Yuka

Community Coordinator

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21-01-2015
8 of 9 Riot Posts

To everyone asking "Where is my Mystery Skin?" and "Why haven't I received my Mystery Skin yet?"

[CENTER][COLOR="Red"][SIZE="5"]MYSTERY SKINS ARE STILL BEING SENT OUT.[/SIZE]

I've been told that they'll continue being sent out until the end of January. The scripts that are being used to send them to each player are running more slowly than originally expected. So just be patient!![/COLOR]
[/CENTER]

Quote:
Originally Posted by masteryi pro1 View Post
Can i replace my skin from Mistery gift i got Sultan Tryndamere but i dont like the skin so can u take my Sultan Tryndamere skin and resend mystery gift pls Riot
Dude that's like getting a Christmas present from your friend and saying "what this sucks return it and get me something better". You can't swap mystery gifts. If you really don't want the skin on your account you can contact player support and ask them to remove it but they won't give you a new mystery skin.


Quote:
Originally Posted by Falkuse View Post
I got a chat restriction for not chatting, I assume I don't get one then? ^_^

kudos on the idea though! encouragement beats punishment :P
Quote:
Originally Posted by bolero94 View Post
Pf , i got chat restriction for not comunicating ...cause my enter key on keyboard dont work for some reason . And offcourse i dont get skin .

Thats just lame .
Hey guys, if you received chat restrictions and didn't deserve them you can contact Player Support and ask them to look into it for you. They'll check your chat logs and if you haven't been saying anything as you've said, you shouldn't have received restrictions and they can sort that out for you.


MMR boosting ban- please help Ymir
20-01-2015 07:44 PM
General Discussion

Ymir

Player Behaviour Expert

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20-01-2015
3 of 4 Riot Posts

Quote:
Originally Posted by Bukkake at Baron View Post
they did the exact same thing when i asked them to show me the games in which i flamed. They refused to do so like 2 times and the 3rd time said they will transfer my reqeust to a player behaviour expert or something like that, that was the guy that decided to permaban me. I just spammed tickets as much as i could till i got a reaction.
That's probably because a lot of your games are like this and you know exactly why you were banned or restricted and are feigning innocence for a reaction.

Bukkake at Baron (Skarner): CAN YOU WARD YOUR F****ING LANES
[11:01] Bukkake at Baron (Skarner): YOU STUPID DEGENERATE F***S

I've sent a name change request and I want to suggest you consider removing your caps lock key and realising Chat Restrictions and warnings are for a reason before your account has further action taken.


MMR boosting ban- please help Ymir
20-01-2015 07:38 PM
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Ymir

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20-01-2015
2 of 4 Riot Posts

Quote:
Originally Posted by Best Adc Somalia View Post
Have you checked that i've been playing from the same ip for almost 1 year? How can you consider me to be boosted?
We have and for a period of time you weren't, I noticed you keep referencing that timeframe and that's exactly what I checked.

It's important to understand boosting isn't just a paid for service it can be friends who hop on and we always say do not share your account details. Don't let friends use your account or pass them on to other people. Breaking the laws of physics and appearing in two places at once is a pretty crazy power to have and we're rightly skeptical when we see that happen.

We're not going to go into this more here for the reasons in my last post but I want you to know we haven't just assumed you're lying and have looked into this. Assuming any process is infallible is never a good thing which is why I'm baffled someone is claiming we're saying that.

You're also always going to see fairly uniform responses to requests about bans because if we personalized each one that would be far less time to spend on the many other players who have never received a warning who have requests.

I'm having a third person check the OP's case, which appears fairly cut and dry, but if anything is in error we'll contact him directly. To be straight up, we won't be posting about it here.


MMR boosting ban- please help Ymir
20-01-2015 04:49 PM
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Ymir

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20-01-2015
1 of 4 Riot Posts

Quote:
Originally Posted by Stell View Post
I'll bump this for you.

I'd like to see a Red commenting about this issue, or then a Red commenting "contact support for help" (which would be even more hilarious)
There really isn't much to say that wasn't said in the reply from Player Support. There' a lot more that goes into looking over a case than just winning games which I see some people saying.

We don't discuss that because we won't give insight that might help people avoid detection we've always been pretty up front on that score. Typically we don't respond to threads here either as people usually take what the OP says with a grain of salt but sometimes it helps clear up that we're not just using lolking or win streaks to arbitrarily make decisions as some assume.

This does mean it's easy for someone to make threads like this one as we won't go in depth. One thing I can assure everyone is that we do check, if something is wrong we love to know as we can improve, in this case everything worked as it should down to the response from Player Support.


'report riot moonleaf' is flaming? Riot Moonleaf
20-01-2015 02:29 PM
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Riot Moonleaf

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20-01-2015
1 of 1 Riot Posts

Flaming is only one expression of negative behaviour. Announcing that you'll report someone, or asking others to report someone, is creating negative feelings, causes friction in the team and can even be used as a threat.

Positive players will say something like 'dude try to play defensive and we can win lategame', 'farm up my lane, I got your lane covered', 'stay close to the tower and I'll come gank for you, let's get that shutdown'. Comments like that help improve team morale and turn around games that would have been lost without positive attitude.

Still, saying nothing and playing your game is also perfectly fine.

TL;DR: Don't be part of the problem, and try to be part of the solution. That way you'll win more often.


Can't download the game Riot Moonleaf
20-01-2015 02:23 PM
General Discussion

Riot Moonleaf

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20-01-2015
1 of 1 Riot Posts

Try this, and make sure you pick the correct operating system.
https://signup.eune.leagueoflegends....nup/redownload


2/2: Mystery Skins for Good Behavior are *still* coming! Riot Yuka
19-01-2015 08:58 PM
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Riot Yuka

Community Coordinator

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19-01-2015
7 of 9 Riot Posts

[CENTER][COLOR="Red"][SIZE="6"]MAIN UPDATE:

MYSTERY SKINS ARE STILL BEING SENT OUT.[/SIZE]

I've been told that they'll continue being sent out until the end of January. So just be patient!![/COLOR]
[/CENTER]

----
Individual responses:


Quote:
Originally Posted by TheLegendOfAwe View Post
I got a 14 day ban when i started LOL becuase my game used to crash frequently in some games but after some patches the problem fixed itself ... could you pls look into this riot and help me ? :/
You can try contacting player support if this was genuinely caused by hardware issues, however keep in mind they'll check your account to make sure you've been well behaved otherwise.

----

Quote:
Originally Posted by M1zard View Post
I had Chatrestrict, but I had no ban. My friends who also had chatrestrict or still have received mysteri gift. please help
Quote:
Originally Posted by TheOldStreetLCK View Post
All of my friends got a mystery skin from riot,and 2 of them were banned for a month on account...and i didn't got anything.Can i ask why ? Thank you.
Quote:
Originally Posted by Gabiy1234 View Post
OMG , Riot Yuka , really ? my friends get chat bans 5 times ... and get mystery gifts .. but i get 1 time and i dont get ? pls say to me ...
Quote:
Originally Posted by FloDazKPo View Post
Are you for real? i have 2 fking toxic friends and they got mystery gift ! Pulsefire Ezreal god dammit.I havent done anything and received anything bad since September and i get no skin? wtf is this **** rito? Is this a joke or wut?
From [COLOR="Red"]Riot Lyte[/COLOR] over on Reddit:
My friend is the most toxic guy I know and he got a mystery gift! What gives?
Quote:
Originally Posted by RiotLyte
It turns out that a very small number of players did get a Ranked/Chat Restriction specifically and also got a mystery gift when they shouldn't have.
Ranked Restrictions was the latest feature released at the end of 2014, and there was some timing/data issues so a few toxic players slipped through our black coal list and got a gift. This was our first time giving positive surprises on such a massive scale (over 95% of players got it globally), so we're reviewing the process to see how we can fix these problems in the future.
So far, we're seeing about 0.1% of players globally got lucky and got this mystery gift surprise when they shouldn't have. We'll keep investigating and figuring out how to resolve this.
For those wondering, the positive gift process is still on-going for a few servers. We found a few lists of players that hit a few hiccups and will be getting their gifts this week.
----

Quote:
Originally Posted by Gorgonzol View Post
after waiting almost 2 weeks, my patience has finally been rewarded with dark candy fiddlesticks! Thank you, Riot.

The problem is that ive never played fiddle before. ;(
Fiddlesticks is OP in ARAM!! Dark Wind bounces so many times. Don't reroll him if you get him

----

Quote:
Originally Posted by Blajica99 View Post
I didn't get any skin yet...i have a friend who was banned and he had chat restriction but he got a skin faster than me....hopefully i will get one too
If i got chat restriction bcs i havent played for 2-3 months I will be diqualified?
You don't get chat restrictions for not playing - if you think there's been a mistake, you can contact player support.

----

Quote:
Originally Posted by NinjAppelsiini View Post
Well, they gave me the icon, as seen on the left, after I managed to submit a request. Man, this game's customer support is better than most other companies. I'm still waiting for an answer to a ticket in some other game that I submitted one year ago
Congrats on the sweet Mystery Gift, NinjAppelsiini!! I'm glad Player Support were able to sort that out for you


who still waiting for Mystery gift !!? Riot Moonleaf
16-01-2015 03:26 PM
General Discussion

Riot Moonleaf

Community Analyst

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16-01-2015
34 of 34 Riot Posts

Quote:
Originally Posted by Waveshock View Post
I'm still waiting ... Is the deadline today ?
Deadline is end of January. If you haven't gotten it until then we'll have to manually check on what happened.


2/2: Mystery Skins for Good Behavior are *still* coming! Riot Yuka
16-01-2015 02:59 PM
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Riot Yuka

Community Coordinator

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16-01-2015
6 of 9 Riot Posts

Quote:
Originally Posted by Claw the Hunter View Post
Well I would like to say that i'm ashamed of some of the players.
Riot just wanted to gift us and some of them can't calm their **** and wait... and demand a mystery gift right away... yeah and players wounder why Riot never does these kind of things.
Anyway I too haven't gotten my skin but I would like to report some problems.
Some friend of mines got skins even if they had been banned in the past.
I find this unfair as I too haven't gotten my skin and never got a ban or chat restrict.
I just wanted to point these things out.
1. My friend is the most toxic guy I know and he got a mystery gift! What gives?
Quote:
Originally Posted by RiotLyte
It turns out that a very small number of players did get a Ranked/Chat Restriction specifically and also got a mystery gift when they shouldn't have.
Ranked Restrictions was the latest feature released at the end of 2014, and there was some timing/data issues so a few toxic players slipped through our black coal list and got a gift. This was our first time giving positive surprises on such a massive scale (over 95% of players got it globally), so we're reviewing the process to see how we can fix these problems in the future.
So far, we're seeing about 0.1% of players globally got lucky and got this mystery gift surprise when they shouldn't have. We'll keep investigating and figuring out how to resolve this.
For those wondering, the positive gift process is still on-going for a few servers. We found a few lists of players that hit a few hiccups and will be getting their gifts this week.


2/2: Mystery Skins for Good Behavior are *still* coming! Riot Yuka
16-01-2015 02:10 PM
General Discussion

Riot Yuka

Community Coordinator

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16-01-2015
5 of 9 Riot Posts

I've read through the last 17 pages of comments and all of the same questions keep coming up. I answered these questions in the Extended FAQ on the first page, but I'll quote them again:

1. My friend is the most toxic guy I know and he got a mystery gift! What gives?

Quote:
Originally Posted by RiotLyte
It turns out that a very small number of players did get a Ranked/Chat Restriction specifically and also got a mystery gift when they shouldn't have.
Ranked Restrictions was the latest feature released at the end of 2014, and there was some timing/data issues so a few toxic players slipped through our black coal list and got a gift. This was our first time giving positive surprises on such a massive scale (over 95% of players got it globally), so we're reviewing the process to see how we can fix these problems in the future.
So far, we're seeing about 0.1% of players globally got lucky and got this mystery gift surprise when they shouldn't have. We'll keep investigating and figuring out how to resolve this.
For those wondering, the positive gift process is still on-going for a few servers. We found a few lists of players that hit a few hiccups and will be getting their gifts this week.

2. Why are you excluding people who got chat restrictions?? This isn't fair.
What are the mystery gifts for?
Quote:
Over the next few days, we'll be rewarding positive League of Legends players with a classic Mystery Gift as thanks for being such an awesome part of our community. If you haven’t received a chat restriction, ranked restriction, 14-day ban or permanent ban in 2014, and you meet the requirements to receive a Mystery Gift (you’re Level 5 or higher and there are at least 10 skins you don’t own), you’re on our list!

3. When will I get my mystery skin?
The scripts are still running to send out mystery skins, so if you have all the requirements and haven't been punished for bad behavior in the past you should still receive one. Just be patient! Posting in this thread won't speed up the process.


who still waiting for Mystery gift !!? Riot Moonleaf
16-01-2015 01:11 PM
General Discussion

Riot Moonleaf

Community Analyst

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16-01-2015
33 of 34 Riot Posts

And as a reminder, we're still sending out gifts. If you've been chat restricted, don't wait for one.


who still waiting for Mystery gift !!? Riot Moonleaf
16-01-2015 01:09 PM
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16-01-2015
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Got mine! On EUW account, but still.

Thank you Rito, fitting skin.

Attachment 87536


Suggestion: ARAM fairness system Riot Moonleaf
16-01-2015 01:06 PM
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16-01-2015
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Quote:
Originally Posted by Cloudseeker91 View Post
Back when you had to create custom games to play ARAM I did from time to time make blind pick or draft modes just for the fun. I miss that there isn't that option on the map because sometimes I just want to play the map for fun with the champion I can pick so I understand why someone wants a non-random map and game mode.
You can actually play Howling Abyss blind pick or draft in custom games

Quote:
Originally Posted by Enjutsu View Post
Aram to me was always like poker, i would kinda imagine an lcs aram with some more poker elements(it already has one element to begin with). A poker game where you don't even know whatever the cards you have are a good combination.
I agree with you. Sometimes you'll get a 3-4 when your opponent gets a A-K, but you can still turn it around with bluffing or a lucky flop.

In ARAM, you increase your chances of winning if you correctly judge both teams' strengths and weaknesses, harness your strengths, counter their strengths and exploit their weaknesses. 'Hug tower until 6', 'don't poke because their poke is longer range', 'build armor they are full ad', 'buy oracle' are all examples of possible strategies.

I'm not saying it's not random (it is), but it's supposed to be a random game where if you lose due to bad luck you don't worry too much and play another. In the spread of a few games luck will average out.


Suggestion: ARAM fairness system Riot Moonleaf
15-01-2015 12:31 PM
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15-01-2015
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Original request sounds to me a bit like saying "Poker has a wide variety of card results, let's play poker only with Jacks Queens and Kings".

Managing the original randomness is part of the game. Figuring out which champion is the most dangerous in the opposing team (Sona and Soraka, obviously), itemizing correctly against poke, understanding your team's strengths and weaknesses are all part of the game. Yes it's a mode that's more dependent to luck than others, thus the experience varies more and stomps can happen more often, but still good players will win more often.


Alistar jungle Riot Moonleaf
15-01-2015 11:33 AM
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15-01-2015
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Take into account that in patch 4.12 we removed the extra damage his passive did to jungle monsters. He used to be a monster in jungle in seasons 1-2, but not anymore.

Quote:
Ali's mana costs are lower, and his ult now reduces tons of damage, even at lower levels. In exchange, Ali's jungling is weaker.

We really want to bring Alistar back up as a support, but our challenge has been to make sure he doesn't also take up his crown of jungling cow king from the days of old. Access to a 'mini' Malphite Unstoppable Force at level 2 (via his Headbutt + Pulverize combo), combined with guaranteed tower dives and the ability to punt people away from safety makes for a pretty oppressive gank-train from the jungle. We want to give Ali the things he needs to succeed but, like we did with Maokai, we also want to make sure he's in a healthy position to do so. There's a little concern that having 70% damage reduction at level 1 Unbreakable Will might make Alistar a little too good at tower diving (even as a support), but we'll see how these changes affect him first.


Different champions on free rotation Riot Moonleaf
15-01-2015 11:29 AM
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15-01-2015
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Inquisitor Kane got it almost right. Special free rotation is for levels 1 to 5


who still waiting for Mystery gift !!? Riot Moonleaf
14-01-2015 05:20 PM
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14-01-2015
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Quote:
Originally Posted by Gooner View Post
Moonleaf mate, i didnt get any CR or bans due to bad behaviors BUT i've got one warning message and thats it, do i still get my gift :3 ? ? ? ( pls say yes )
Warning popups are not a problem. They're there to quickly inform you that you got a spike of reports recently and if you continue you might face a problem, but you can always correct that without issues.

So you should be fine, don't worry and just wait


2/2: Mystery Skins for Good Behavior are *still* coming! Riot Yuka
14-01-2015 02:05 PM
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14-01-2015
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Quote:
Originally Posted by Coeur View Post
Dear Yuka, how to interpret the statement, that:

My wife has only Morgana and Karthus, that's 9 eligible skins, since Phantom Karthus is not in the box (to low price - 460RP). Does the above statement mean she needs not to worry, cuz she will recieve the box later, or does that mean she needs to buy another champion, to be eligible for the second check?
Hey Coeur, I'm fairly certain she'll need another champion to be eligible for the mystery gift. There are some fairly cheap ones she can buy for IP (Amumu, Annie, Ashe, Garen, etc).

Koscum did a pretty good job of explaining the 10 skin requirement earlier:

Quote:
Originally Posted by Koscum View Post
You don't need to own 10+ skins in order to qualify for Mystery Skin reward, you need to have enough champions to have at least 10 unowned skins that can be gifted through Mystery Skin.

So, if you have 3 champions that have a total of 14 skins (not counting default ones), where 1 is limited, 1 is legacy, and you already own 1, you are good to go as 14 - 1(owned) - 1(limited) = 12 skins are available for Mystery Skin.

On the other hand, if you have 7 champions that have 19 skins in total, where 4 are limited, 2 are legacy, and you own 6 regular ones, you'd have to get at least one more champion because you have 19 - 6(owned) - 4(limited) = 9 skins available for Mystery Gift.


Share your funny FantasyLCS team names! Riot Yuka
14-01-2015 01:27 PM
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14-01-2015
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I know you guys can come up with something funnier than my team name from last year which was "SupaHotBurritos" :P


I'm disappointed in Riot support... :( Riot Moonleaf
13-01-2015 08:17 PM
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13-01-2015
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Oh, actually I've seen this bug before, it's SUPER SUPER rare, didn't expect to see it again.

Key question: Do you have an inactive smurf that used to have the name Aoitori, out of which you took the name for your main?

If so, then the problem is in accounts who have both your main account and your smurf account as a friend. Tell your friends to delete the smurf and your main, then to readd you. Alternatively, log in with your smurf account and choose another name.


RITO is this a bug or a glitch? Riot Moonleaf
13-01-2015 04:02 PM
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13-01-2015
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Those terms vary, but the way I understand them, bug can happen to everyone, glitch is something unexpected that happens to one client only


who still waiting for Mystery gift !!? Riot Moonleaf
13-01-2015 03:40 PM
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13-01-2015
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Quote:
Originally Posted by xXxBattlePlanxXx View Post
Moonleaf whow much time does it need to end this skript cuz i rly want my mysteri gift is there any chance you can tell us ?
As LauBoyZ said, until the end of January.

Originally I said Friday, but I was informed that Friday was only a portion of the script. Most players will probably get it by then, afterwards the script will cover edge cases and doublechecking.


who still waiting for Mystery gift !!? Riot Moonleaf
13-01-2015 03:38 PM
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13-01-2015
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Quote:
Originally Posted by LauBoyZ View Post
Best meme so far!


Will be Championship Riven buyable ever? Riot Yuka
13-01-2015 03:32 PM
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13-01-2015
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Quote:
Originally Posted by BĂ*ri View Post
What about Victorious skins ? I fell betrayed that I started playing season 4 and didnt get Victorious Elise :3 Can we have a thing where we get all Victorious skins if we hit Challenger and stay there for more than a month?
That's a cool idea. I don't know if Victorious skins are ever going to come back; even Rioters don't get Victorious skins unless they earned them. They're different from limited edition skins in the sense that they were season-specific, achievement-based and you could never actually buy them from the shop.


getting the summoner icon pic's url by his id Riot Yuka
13-01-2015 03:26 PM
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13-01-2015
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I'm not sure if this is what you're looking for, but if you right click on a summoner icon while using chrome and choose inspect element or copy image URL you can see that it links to this:

http://avatar.leagueoflegends.com/eune/[summoner name here].png

Also you can use this page: http://avatar.leagueoflegends.com/eune/

You can swap in any EUNE summoner name to view the icon they're using.

Alternatively we have specific boards for supporting the Riot API so I would recommend checking these out for answers! https://developer.riotgames.com/discussion/index


who still waiting for Mystery gift !!? Riot Moonleaf
13-01-2015 03:15 PM
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13-01-2015
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Quote:
Originally Posted by DekSio View Post
Moonleaf...so the acc who havent played games in 2014 but did in 2013 are not in the list right ?
Yep, at least one completed game within 2014 is required. It's a gift for good behaviour in 2014, after all More gifts for behaviour during 2015 will come.


Nami with 2 classic skins [RITO] Riot Moonleaf
13-01-2015 03:10 PM
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13-01-2015
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Again? Thought we fixed this.

Thanks for the report.


who still waiting for Mystery gift !!? Riot Moonleaf
13-01-2015 03:05 PM
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13-01-2015
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Attachment 87385


Problem With Mystery Gift from Rito..!! Riot Moonleaf
13-01-2015 02:57 PM
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13-01-2015
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Quote:
Originally Posted by BAJA MASTER97 View Post
Yes i think you qualify as me ... Only if you didn't been banned by Tribunal.
I think i'm right.
Leaverbuster doesn't count, but there are other types of bans beyond Tribunal, eg intentional feeding detection and Elo boosting


who still waiting for Mystery gift !!? Riot Moonleaf
13-01-2015 02:46 PM
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13-01-2015
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Quote:
Originally Posted by DevikS View Post
Mystery Skins for Good Behavior Are Still in Process of being Distributed
For those concerned about their free mystery gift for good behavior, Riot Support has confirmed that, as of January 12th, they are still in the process of being distributed!
"We'll get this out to you as soon as possible. Stay tuned! "

dArtagnan also chimed in on the general boards:
"Hey everyone,
Many of you have seen your friends receive their Mystery Skins with you left wondering where your Mystery Skin is, or whether you even qualified for one. Never fear!
Mystery Skins are still being sent out!
We are sending them out in waves every single day, and it may take the next couple of weeks (until the end of January) before they are all distributed. We'll update this thread once the last wave has been sent!
As a reminder, here are the qualifications:
All Riot Regions qualify - NA, EUW, EUNE, LAS, LAN, BR, OCE, RU, TR, and Korea
You need to be level 5 (reached level 5 in 2014)
You need to have played and completed at least one game of any mode (including Custom Games) in 2014.
You did not receive a 14-day suspension
You did not receive a ranked restriction (a single game ranked restriction will disqualify you)
You did not receive a chat restriction (a single game of chat restriction will disqualify you)
If you received a Leaver Buster Penalty, you still qualify for the Mystery Skin
If your account was compromised and suspended by Riot until it was recovered, we will double-check our list to make sure you receive one
If you recently transferred to another Riot Region, you will still get a Mystery Skin, as long as you meet the previous qualifications"
Thanks for highlighting this! More information here if you're curious.

Quote:
Originally Posted by BAJA MASTER97 View Post
Wait wait ... brah I was Banned at beggining of 2014 by LeaverBuster(old system) on 7 days max
Do i qualify for mystery?
As the list above says, those with LeaverBuster bans still get the gift if they fulfill all other requirements.

Quote:
Originally Posted by Morian View Post
@Moonleaf

How can i post an image directly in the forum?
Advanced reply (no quick reply). Click on the clip. Use the popup window to select and upload an image. Close the popup window. Click on the clip again and choose the image to add. Preview the post to be sure the image looks fine.

Pro tip: prefer JPEG images, they work better with the forum. If you have another type change it to JPEG before uploading.

Give it a try


2/2: Mystery Skins for Good Behavior are *still* coming! Riot Yuka
13-01-2015 01:29 PM
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13-01-2015
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Quote:
Originally Posted by Koscum View Post
Thanks for the update, Yuka; I can now spam a red thread in replies to the, still inevitable, "Where is my skin" threads :3.
No problem Koscum, thank you so much for helping out!


I'm disappointed in Riot support... :( Riot Yuka
13-01-2015 01:14 PM
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Riot Yuka

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13-01-2015
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Hey Aoitori!

I spoke to one of the guys in Player Support about this and he's going to take a look at your ticket and find out if there's something he can do to help other than what's been suggested to you so far.

I've asked if he can try rozoulini's suggestion of switching your name to something random and then back to Aoitori, hopefully something like that will do the trick.


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